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{
Customer Support
}|
Here is only some of the
ProvideSupport is an online
Get a 100% Free, remotely
iHelp - online sales and
features of this wonderful
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hosted online help desk
customer support for your
system: It is absolutely
chat with your website
customer support
solution.
web site
iHelp offers a
free to sign up and use;
visitors, enabling you to
Provide a superior level of
timely and cost-effective
Unlimited websites, weblogs,
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eBay auction pages;
support and proactively sell
visitors
through our web
with your web site visitors
Unlimited departments, users
your product. This
based help desk software.
at the right time,
and operators; Unlimited
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Instead of just
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don’t have to worry about
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customers email you
customers and building
Webmaster to operators and
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with their support requests,
strong, long-lasting
operators to operators chat;
usage, system upgrades and
why not have them open
a
customer
Webmaster and operators
other issues. An optional
support ticket on a
relationships
How iHelp
visitors referring;
web-based operator console
professional online help
works for your web site
Unlimited canned responses;
allows you to monitor your
desk. That way you
operators
- The web site
Fully customizable chat
website for chat requests
can
manage and prioritize
operators will see in
windows and icons; Unlimited
24/7 from any location, from
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real-time extensive details
chat icons upload; Chat
any system connected to the
to provide a much
higher
about all the visitors
initiation with website
Internet. The system
level of customer service.
browsing your web site
visitors by webmaster and
supports 128-bit SSL
Effective customer
monitored pages.
- The
operators; Powerful visitor
encryption and features
relationship
management is
operators can send a
tracking system; Chat
visitor monitoring with
critical for your website
proactive chat invitation to
history; Unlimited IP
geographic location
and a having professional
any web site visitor, or the
address banning; Unlimited
identification, proactive
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help desk is an
visitor can click the live
custom questions; No
chat, operator-to-operator
integral part of any CRM
chat button on your web
Software Installation
chats, and automatic chat
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Best of all
pages to request online
Required; Dynamic chat icon
transcript emailing. Very
web based helpdesk solution
assistance.
- The
without refreshing the whole
easy to set up -just paste a
only takes a few minutes to
operator will chat with the
page and making any sound;
small HTML snippet into your
get
and up running. Create
visitor, or he can
Downloadable visitor and
web page source code. No
and account, perform some
transparently redirect the
operator activity report;
plug-ins or software
basic configuration,
create
chat to another operator;
Multiple chats sessions;
installation required on
a link on your website to
all the chats are
User-friendly chat
customer’s side. Fully
your online helpdesk and you
automatically recorded for
monitoring page; Play sound
customizable. No setup fee,
are ready
to go. With
future reference.
How
when receiving chat request;
no contracts, and no hidden
unlimited groups, users and
iHelp works for your web
Chat transcript downloading
costs.
a built in message center
site visitors
- When
or sending to email; Visitor
for
your staff its easy to
your web site visitors need
location and IP; Visitor
organize, prioritize,
help, they can click on the
waiting list; Operator
coordinate and execute
iHelp live chat buttons
activity monitoring and ...
on
time critical customer
embedded in your web site
support issues. Remember
pages.
- A new chat
happy visitors are
repeat
window will open on the
visitors. Not running an
visitor's browser, and one
ecommerce website? No
of the web site operators
problem, our
online help
will be notified of the
desk software is great for
visitor's chat request.
any website, whether you
- If none of the web
just
want to have a SPAM
site operators is online or
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all of them are busy, the
your visitors or you
want
visitor will be prompted to
to provide professional
leave you an offline
after sales support,
message.
Start using
HelpDeskEngine
makes it
iHelp in three easy steps
easy and very affordable.
- Register for an iHelp
account and receive a 30
days free trial period;
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account to copy the iHelp
HTML tags in your web pages;
- Install the iHelp
Operator application to
answer chats and manage
visitors;
Date: Jun, 04 2006 Date: Jul, 19 2005 Date: Aug, 11 2005 Date: Aug, 20 2004 |
|
CRMdesk is a web-based help
InfinitySupport is the
Aczena SiteChat allows you to
Are you taking advantage of
desk software that allows
preeminent billing, sales,
have real time chat
suggestions from your
customer support automation
technical support backbone
conversations with the
employees and customers?
through Internet; you will
for web hosting companies
visitors on your site.
With eSuggestions you will
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providing 24/7 phone/voice,
Aczena SiteChat requires no
save time organizing
customer's requests more
email, helpdesk and live
installations and is
valuable suggestions by
effectively and will have
chat, also specializing in
provided on an Application
allowing employees to log in
better success in attracting
software and systems
Service Provider basis.
and rate suggestions in
new customers. The system
administration. Our
addition to commenting on
is deployed as a
founders and staff have been
whether they are worth
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biggest web hosts in the
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alone dedicated servers to
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*
Domain Name Management -
Domain Name Registration,
DNS Changes, Registrar
Transfers, Name Changes
*
Server Management &
Configuration - Webserver,
Database, DNS, Mailserver,
FTP
* Clients - Email
clients(Eudora, Microsoft
Outlook Express, Microsoft
Outlook 2000, Microsoft
Outlook 2002 Netscape Mail,
Pegasus Mail) , FTP clients(
CuteFTP, WS_FTP LE, Smart
FTP, Frontpage Publish) ,
SSH clients (Putty, Secure
Crt, FiSSH Secure
Shell
Client)
* Web
Authoring tools - Fro
Date: Nov, 11 2005 Date: Nov, 30 2005 Date: Apr, 18 2001 Date: Mar, 20 2005 |
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