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{
Customer Support
}|
myKB is a professional
ProvideSupport is an online
CRMdesk is a web-based help
iHelp - online sales and
Knowledge Base application
service that allows you to
desk software that allows
customer support for your
that easily and simply
chat with your website
customer support automation
web site
iHelp offers a
integrates into your
visitors, enabling you to
through Internet; you will
timely and cost-effective
website. All data for your
give instant online customer
be able to respond to your
solution to communicate live
knowledge base is easily
support and proactively sell
customer's requests more
with your web site visitors
handled with an
your product. This
effectively and will have
at the right time,
administration control
web-hosted system means you
better success in attracting
converting them into loyal
center. "Admin"
don’t have to worry about
new customers. The system
customers and building
accounts have access to your
server capacity, bandwidth
is deployed as a
strong, long-lasting
myKB.com settings,
usage, system upgrades and
cost-effective hosted
customer
"Editor" accounts
other issues. An optional
solution, so it won't
relationships
How iHelp
have access to edit and
web-based operator console
require big investments. You
works for your web site
approve your knowledge base
allows you to monitor your
will never have a headache
operators
- The web site
content, and
website for chat requests
with all the technical
operators will see in
"Reader" accounts
24/7 from any location, from
problems like security,
real-time extensive details
have access to view internal
any system connected to the
reliability and maintenance
about all the visitors
only information. myKB has
Internet. The system
again.
browsing your web site
multiple levels of security
supports 128-bit SSL
monitored pages.
- The
to track both your internal
encryption and features
operators can send a
and external information.
visitor monitoring with
proactive chat invitation to
All your product information
geographic location
any web site visitor, or the
will be organized,
identification, proactive
visitor can click the live
searchable, and easy to
chat, operator-to-operator
chat button on your web
navigate for your customers.
chats, and automatic chat
pages to request online
Now your employee policies
transcript emailing. Very
assistance.
- The
and procedures, 401K
easy to set up -just paste a
operator will chat with the
documentation, phone
small HTML snippet into your
visitor, or he can
extension lists, and other
web page source code. No
transparently redirect the
private information can be
plug-ins or software
chat to another operator;
distributed in an organized
installation required on
all the chats are
fashion to your employees.
customer’s side. Fully
automatically recorded for
customizable. No setup fee,
future reference.
How
no contracts, and no hidden
iHelp works for your web
costs.
site visitors
- When
your web site visitors need
help, they can click on the
iHelp live chat buttons
embedded in your web site
pages.
- A new chat
window will open on the
visitor's browser, and one
of the web site operators
will be notified of the
visitor's chat request.
- If none of the web
site operators is online or
all of them are busy, the
visitor will be prompted to
leave you an offline
message.
Start using
iHelp in three easy steps
- Register for an iHelp
account and receive a 30
days free trial period;
- Login to your iHelp
account to copy the iHelp
HTML tags in your web pages;
- Install the iHelp
Operator application to
answer chats and manage
visitors;
Date: Dec, 14 2001 Date: Jul, 19 2005 Date: Nov, 11 2005 Date: Aug, 20 2004 |
|
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Instead of just
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Date: Aug, 11 2005 Date: Apr, 18 2001 Date: Mar, 20 2005 Date: Nov, 30 2005 |
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