myKB is a professional
CRMdesk is a web-based help
ProvideSupport is an online
Aczena SiteChat allows you to
Knowledge Base application
desk software that allows
service that allows you to
have real time chat
that easily and simply
customer support automation
chat with your website
conversations with the
integrates into your
through Internet; you will
visitors, enabling you to
visitors on your site.
website. All data for your
be able to respond to your
give instant online customer
Aczena SiteChat requires no
knowledge base is easily
customer's requests more
support and proactively sell
installations and is
handled with an
effectively and will have
your product. This
provided on an Application
administration control
better success in attracting
web-hosted system means you
Service Provider basis.
center. "Admin"
new customers. The system
don’t have to worry about
accounts have access to your
is deployed as a
server capacity, bandwidth
myKB.com settings,
cost-effective hosted
usage, system upgrades and
"Editor" accounts
solution, so it won't
other issues. An optional
have access to edit and
require big investments. You
web-based operator console
approve your knowledge base
will never have a headache
allows you to monitor your
content, and
with all the technical
website for chat requests
"Reader" accounts
problems like security,
24/7 from any location, from
have access to view internal
reliability and maintenance
any system connected to the
only information. myKB has
again.
Internet. The system
multiple levels of security
supports 128-bit SSL
to track both your internal
encryption and features
and external information.
visitor monitoring with
All your product information
geographic location
will be organized,
identification, proactive
searchable, and easy to
chat, operator-to-operator
navigate for your customers.
chats, and automatic chat
Now your employee policies
transcript emailing. Very
and procedures, 401K
easy to set up -just paste a
documentation, phone
small HTML snippet into your
extension lists, and other
web page source code. No
private information can be
plug-ins or software
distributed in an organized
installation required on
fashion to your employees.
customer’s side. Fully
customizable. No setup fee,
no contracts, and no hidden
costs.
Date: Dec, 14 2001 Date: Nov, 11 2005 Date: Jul, 19 2005 Date: Apr, 18 2001 |
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Date: Mar, 20 2005 Date: Aug, 20 2004 Date: Aug, 11 2005 Date: Apr, 26 2005 |