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- CSS3 Menu MakerBeautiful css menus and buttons with round corners, gradients and shadows. NO JavaScript, NO Images, CSS Only!CSS3Menu.com
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Customer Support
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Omnistar Live is a
HostedLogic offer hosted
Fully automated Web based
InfinitySupport is the
comprhensive Customer
solutions for PerlDesk, our
help desk service. Features:
preeminent billing, sales,
Relationship Management
help desk product. Using
unique ticket number
technical support backbone
solution that gives you the
PerlDesk you can manage your
assigned to every request,
for web hosting companies
ability to communicate with
comapanies support and
unlimited forwarding for
providing 24/7 phone/voice,
anyone coming to your web
emails effectively. Hosting
escalation and additional
email, helpdesk and live
site in real time. In
it with us ensures maximum
info requests, chat style
chat, also specializing in
addition to supporting your
reliability and a fully
comments to facilitate
software and systems
clients and site visitors in
managed solution.
internal correspondence,
administration. Our
real time, Omnistar Live
automated FAQ maintenance,
founders and staff have been
also provides help desk
templates based
a part of some of the
trouble ticket tracking and
customization, easy setup
biggest web hosts in the
a customizable and
and more.
industry and supported tens
searchable knowledge base.
of thousands of customer
The remotely hosted version
domains. We've supported
is $24.95/operator and the
everything from standards
installable server version
such as cpanel on stand
is $99.95/year.
alone dedicated servers to
proprietary customer control
panels on distributed
clustered networks.
*
Domain Name Management -
Domain Name Registration,
DNS Changes, Registrar
Transfers, Name Changes
*
Server Management &
Configuration - Webserver,
Database, DNS, Mailserver,
FTP
* Clients - Email
clients(Eudora, Microsoft
Outlook Express, Microsoft
Outlook 2000, Microsoft
Outlook 2002 Netscape Mail,
Pegasus Mail) , FTP clients(
CuteFTP, WS_FTP LE, Smart
FTP, Frontpage Publish) ,
SSH clients (Putty, Secure
Crt, FiSSH Secure
Shell
Client)
* Web
Authoring tools - Fro
Date: Jan, 21 2002 Date: May, 24 2005 Date: Jan, 25 2002 Date: Nov, 30 2005 |
|
TiNSupport provides you with
Get a 100% Free, remotely
UserInteract Live Support
HelpExpress, a web-based
the ability to have
hosted online help desk
enables operators the
helpdesk based on tickets to
one-to-one conversations
customer support
solution.
ability to chat directly w/
cut your company costs and
with many clients. The
Provide a superior level of
visitors. Operators can
boost your technicians’
client interfaces with a
customer service for your
monitor support calls &
efficiency. Features
single support person whilst
visitors
through our web
visitors directly from their
include: graph reports,
that support person can be
based help desk software.
monitor screen.
Extensive
assign technicians,
having several different
Instead of just
visitor details:
-Traffic
technician notification,
conversations.
Features
letting
customers email you
history
-History of support
advanced printing, live
of the helpdesk chat
with their support requests,
sessions.
Initiate chat
support, knowledge base,
application include; 1. HTML
why not have them open
a
sessions (2 types!):
-Force
area control and much more.
formatting
2. Preformated
support ticket on a
open chat sessions w/
Ongoing updates at no extra
responses
3. The ability to
professional online help
visitors
-Invite visitors
cost.
ban chatters
4. The
desk. That way you
to chat
Provide live
designation of support
can
manage and prioritize
support on:
-E-mails,
requests
5. The ability to
your customer support issues
auctions, multiple
save conversations
6.
to provide a much
higher
websites
Custom:
-Chat
Multiple skins
level of customer service.
screen
Effective customer
logos
-Online/Offline
relationship
management is
status icons
-Chat
critical for your website
greetings
-Canned
and a having professional
messages
Lots More!
online
help desk is an
Create an accnt for Free!
integral part of any CRM
solution.
Best of all
web based helpdesk solution
only takes a few minutes to
get
and up running. Create
and account, perform some
basic configuration,
create
a link on your website to
your online helpdesk and you
are ready
to go. With
unlimited groups, users and
a built in message center
for
your staff its easy to
organize, prioritize,
coordinate and execute
on
time critical customer
support issues. Remember
happy visitors are
repeat
visitors. Not running an
ecommerce website? No
problem, our
online help
desk software is great for
any website, whether you
just
want to have a SPAM
free way to communicate with
your visitors or you
want
to provide professional
after sales support,
HelpDeskEngine
makes it
easy and very affordable.
Date: Sep, 22 2005 Date: Aug, 11 2005 Date: Feb, 21 2004 Date: Feb, 21 2003 |
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