UserInteract Live Support
enables operators the
ability to chat directly w/
visitors. Operators can
monitor support calls &
visitors directly from their
monitor screen.
Extensive
visitor details:
-Traffic
history
-History of support
sessions.
Initiate chat
sessions (2 types!):
-Force
open chat sessions w/
visitors
-Invite visitors
to chat
Provide live
support on:
-E-mails,
auctions, multiple
websites
Custom:
-Chat
screen
logos
-Online/Offline
status icons
-Chat
greetings
-Canned
messages
Lots More!
Create an accnt for Free!
Date: Feb, 21 2004 |