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                                                             UserInteract Live Support  
                                
                                                                  
                                  enables operators the  
                                
                                                                  
                                  ability to chat directly w/  
                                
                                                                  
                                  visitors. Operators can  
                                
                                                                  
                                  monitor support calls &  
                                
                                                                  
                                  visitors directly from their  
                                
                                                                  
                                  monitor screen.
Extensive  
                                
                                                                  
                                  visitor details:
-Traffic  
                                
                                                                  
                                  history
-History of support  
                                
                                                                  
                                  sessions.
Initiate chat  
                                
                                                                  
                                  sessions (2 types!):
-Force  
                                
                                                                  
                                  open chat sessions w/  
                                
                                                                  
                                  visitors
-Invite visitors  
                                
                                                                  
                                  to chat
Provide live  
                                
                                                                  
                                  support on:
-E-mails,  
                                
                                                                  
                                  auctions, multiple  
                                
                                                                  
                                  websites
Custom:
-Chat  
                                
                                                                  
                                  screen  
                                
                                                                  
                                  logos
-Online/Offline  
                                
                                                                  
                                  status icons
-Chat  
                                
                                                                  
                                  greetings
-Canned  
                                
                                                                  
                                  messages
Lots More!  
                                
                                                                  
                                  Create an accnt for Free!  
                                
                                                                  
                                  Date: Feb, 21 2004  |