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{
Customer Support
}|
TiNSupport provides you with
Get1on1 offers a live
Feature: Pull, Leave &
Excellent program for
the ability to have
customer chat service for
Transfer Visitors between
webmasters unable to
one-to-one conversations
your web site. You can
operators; Real Time
host/install their own
with many clients. The
simply add a button lablled
Monitoring; Built in Browser
scripts. Be notified
client interfaces with a
"click here for live
(easy integration with your
whenever someone submits a
single support person whilst
customer support",
website); Push Page, Push
support request, and use the
that support person can be
which your web site visitors
Image; Follow Me; Canned
system to reply. Highly
having several different
can click to launch a text
Answers (Preset Text and
modifiable via HTML. Will
conversations.
Features
chat conversation with a
HTML); Audio Alerts; No
suit any type of website!
of the helpdesk chat
live customer service
plug-ins or Java VM
application include; 1. HTML
representative. There are no
required; Clocks; Works
formatting
2. Preformated
downloads - your browser
Everywhere.
responses
3. The ability to
acts as the operator control
ban chatters
4. The
panel. Available in a free
designation of support
version and a paid version.
requests
5. The ability to
save conversations
6.
Multiple skins
Date: Sep, 22 2005 Date: Feb, 07 2001 Date: May, 21 2003 Date: Apr, 26 2005 |
|
your-CRM.com is an on-demand
ExDesk offers a web based
Live2support is a CRM
A customizable hosted
customer relationship
help desk software and
solution for one to one live
customer support service.
management solution designed
customer service solution
chat with availability
Customers can initiate
for the small to medium
for your IT support, service
status and real time
tickets via email or by
enterprise. Costing as
provider, and E-business
visitors monitoring. Website
logging into the web
little as £9.99/month with a
needs. ExDesk provides full
access static and analysis.
interface. Ticket ID numbers
free 30 day trial and demo.
customization, rapid
No software download.
remain in subject of email
deployment, and affordable
Provide support/sales from
tickets. Status codes are
ease of use.
anywhere and any computer.
color coded and
Push Pages, Predefine
customizable. Supports
responses, Chat Transcripts,
unlimited techs/admins and
Multiple Chat Session.
customers. Dapper Desk will
Administrative functions –
page you when new tickets
operator setup, chat
are entered into the system.
transcript management lots
Older tickets are archived
more. Can be integrated in
and viewable by customers
less than 30 minutes.
and admins/techs. Custom
autoresponse messages save
your techs time. FAQ
software provides your
customers with answers to
their questions. 11
different themes provided or
customize your own theme.
Works in a web browser, no
software to download.
Hosted on our network - easy
access.
Date: Jul, 20 2006 Date: Apr, 16 2005 Date: Jan, 06 2003 Date: May, 21 2004 |
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