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{
Customer Support
}|
ChatAnywhere is a completely
TiNSupport provides you with
Get1on1 offers a live
ExDesk offers a web based
hosted application that
the ability to have
customer chat service for
help desk software and
allows you to provide live
one-to-one conversations
your web site. You can
customer service solution
sales chat, voice/video
with many clients. The
simply add a button lablled
for your IT support, service
conferencing, and web based
client interfaces with a
"click here for live
provider, and E-business
presentations. ChatAnywhere
single support person whilst
customer support",
needs. ExDesk provides full
is completely web based and
that support person can be
which your web site visitors
customization, rapid
requires zero software,
having several different
can click to launch a text
deployment, and affordable
downloads, or plug-ins to be
conversations.
Features
chat conversation with a
ease of use.
installed on your operator
of the helpdesk chat
live customer service
station or web server.
application include; 1. HTML
representative. There are no
formatting
2. Preformated
downloads - your browser
responses
3. The ability to
acts as the operator control
ban chatters
4. The
panel. Available in a free
designation of support
version and a paid version.
requests
5. The ability to
save conversations
6.
Multiple skins
Date: Jan, 07 2002 Date: Sep, 22 2005 Date: Feb, 07 2001 Date: Apr, 16 2005 |
|
A customizable hosted
Live2support is a CRM
Hostik Live Chat Service
Live2Help is a real-time chat
customer support service.
solution for one to one live
gives your web site visitors
program written in PHP and
Customers can initiate
chat with availability
live sales and customer
JAVA Script that allows you
tickets via email or by
status and real time
service - Monitor your
to interact with your site
logging into the web
visitors monitoring. Website
traffic, qualify leads and
visitors, offering support
interface. Ticket ID numbers
access static and analysis.
engage your visitors. It's
and/or sales in real time
remain in subject of email
No software download.
only $22.49 a month for up
through chat. When a visitor
tickets. Status codes are
Provide support/sales from
to 5 Operators and 3
from your site needs help,
color coded and
anywhere and any computer.
Departments. Live Chat does
he/she simply clicks on the
customizable. Supports
Push Pages, Predefine
not requires any hardware,
operator online icon and a
unlimited techs/admins and
responses, Chat Transcripts,
software, plug-ins,
chat box will pop-up
customers. Dapper Desk will
Multiple Chat Session.
downloads, or programming
instantly or a leave a
page you when new tickets
Administrative functions –
languages installations.
message box will pop-up if
are entered into the system.
operator setup, chat
operator is offline...
Older tickets are archived
transcript management lots
Live2Help is provided as an
and viewable by customers
more. Can be integrated in
Application Service Provider
and admins/techs. Custom
less than 30 minutes.
(ASP) solution, it is
autoresponse messages save
completely web based. No
your techs time. FAQ
downloads or any
software provides your
installations are required
customers with answers to
either by your website
their questions. 11
visitors or by your
different themes provided or
operators.
customize your own theme.
Works in a web browser, no
software to download.
Hosted on our network - easy
access.
Date: May, 21 2004 Date: Jan, 06 2003 Date: Sep, 07 2004 Date: Jul, 17 2003 |
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