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Feature: Pull, Leave &
ExDesk offers a web based
ChatAnywhere is a completely
Get1on1 offers a live
Transfer Visitors between
help desk software and
hosted application that
customer chat service for
operators; Real Time
customer service solution
allows you to provide live
your web site. You can
Monitoring; Built in Browser
for your IT support, service
sales chat, voice/video
simply add a button lablled
(easy integration with your
provider, and E-business
conferencing, and web based
"click here for live
website); Push Page, Push
needs. ExDesk provides full
presentations. ChatAnywhere
customer support",
Image; Follow Me; Canned
customization, rapid
is completely web based and
which your web site visitors
Answers (Preset Text and
deployment, and affordable
requires zero software,
can click to launch a text
HTML); Audio Alerts; No
ease of use.
downloads, or plug-ins to be
chat conversation with a
plug-ins or Java VM
installed on your operator
live customer service
required; Clocks; Works
station or web server.
representative. There are no
Everywhere.
downloads - your browser
acts as the operator control
panel. Available in a free
version and a paid version.
Date: May, 21 2003 Date: Apr, 16 2005 Date: Jan, 07 2002 Date: Feb, 07 2001 |
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A customizable hosted
Hostik Live Chat Service
Live2support is a CRM
Live2Help is a real-time chat
customer support service.
gives your web site visitors
solution for one to one live
program written in PHP and
Customers can initiate
live sales and customer
chat with availability
JAVA Script that allows you
tickets via email or by
service - Monitor your
status and real time
to interact with your site
logging into the web
traffic, qualify leads and
visitors monitoring. Website
visitors, offering support
interface. Ticket ID numbers
engage your visitors. It's
access static and analysis.
and/or sales in real time
remain in subject of email
only $22.49 a month for up
No software download.
through chat. When a visitor
tickets. Status codes are
to 5 Operators and 3
Provide support/sales from
from your site needs help,
color coded and
Departments. Live Chat does
anywhere and any computer.
he/she simply clicks on the
customizable. Supports
not requires any hardware,
Push Pages, Predefine
operator online icon and a
unlimited techs/admins and
software, plug-ins,
responses, Chat Transcripts,
chat box will pop-up
customers. Dapper Desk will
downloads, or programming
Multiple Chat Session.
instantly or a leave a
page you when new tickets
languages installations.
Administrative functions –
message box will pop-up if
are entered into the system.
operator setup, chat
operator is offline...
Older tickets are archived
transcript management lots
Live2Help is provided as an
and viewable by customers
more. Can be integrated in
Application Service Provider
and admins/techs. Custom
less than 30 minutes.
(ASP) solution, it is
autoresponse messages save
completely web based. No
your techs time. FAQ
downloads or any
software provides your
installations are required
customers with answers to
either by your website
their questions. 11
visitors or by your
different themes provided or
operators.
customize your own theme.
Works in a web browser, no
software to download.
Hosted on our network - easy
access.
Date: May, 21 2004 Date: Sep, 07 2004 Date: Jan, 06 2003 Date: Jul, 17 2003 |