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{
Customer Support
}|
Get1on1 offers a live
TiNSupport provides you with
Feature: Pull, Leave &
Excellent program for
customer chat service for
the ability to have
Transfer Visitors between
webmasters unable to
your web site. You can
one-to-one conversations
operators; Real Time
host/install their own
simply add a button lablled
with many clients. The
Monitoring; Built in Browser
scripts. Be notified
"click here for live
client interfaces with a
(easy integration with your
whenever someone submits a
customer support",
single support person whilst
website); Push Page, Push
support request, and use the
which your web site visitors
that support person can be
Image; Follow Me; Canned
system to reply. Highly
can click to launch a text
having several different
Answers (Preset Text and
modifiable via HTML. Will
chat conversation with a
conversations.
Features
HTML); Audio Alerts; No
suit any type of website!
live customer service
of the helpdesk chat
plug-ins or Java VM
representative. There are no
application include; 1. HTML
required; Clocks; Works
downloads - your browser
formatting
2. Preformated
Everywhere.
acts as the operator control
responses
3. The ability to
panel. Available in a free
ban chatters
4. The
version and a paid version.
designation of support
requests
5. The ability to
save conversations
6.
Multiple skins
Date: Feb, 07 2001 Date: Sep, 22 2005 Date: May, 21 2003 Date: Apr, 26 2005 |
|
ExDesk offers a web based
A customizable hosted
Live2support is a CRM
your-CRM.com is an on-demand
help desk software and
customer support service.
solution for one to one live
customer relationship
customer service solution
Customers can initiate
chat with availability
management solution designed
for your IT support, service
tickets via email or by
status and real time
for the small to medium
provider, and E-business
logging into the web
visitors monitoring. Website
enterprise. Costing as
needs. ExDesk provides full
interface. Ticket ID numbers
access static and analysis.
little as £9.99/month with a
customization, rapid
remain in subject of email
No software download.
free 30 day trial and demo.
deployment, and affordable
tickets. Status codes are
Provide support/sales from
ease of use.
color coded and
anywhere and any computer.
customizable. Supports
Push Pages, Predefine
unlimited techs/admins and
responses, Chat Transcripts,
customers. Dapper Desk will
Multiple Chat Session.
page you when new tickets
Administrative functions –
are entered into the system.
operator setup, chat
Older tickets are archived
transcript management lots
and viewable by customers
more. Can be integrated in
and admins/techs. Custom
less than 30 minutes.
autoresponse messages save
your techs time. FAQ
software provides your
customers with answers to
their questions. 11
different themes provided or
customize your own theme.
Works in a web browser, no
software to download.
Hosted on our network - easy
access.
Date: Apr, 16 2005 Date: May, 21 2004 Date: Jan, 06 2003 Date: Jul, 20 2006 |
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