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Feature: Pull, Leave &
ExDesk offers a web based
ChatAnywhere is a completely
Get1on1 offers a live
Transfer Visitors between
help desk software and
hosted application that
customer chat service for
operators; Real Time
customer service solution
allows you to provide live
your web site. You can
Monitoring; Built in Browser
for your IT support, service
sales chat, voice/video
simply add a button lablled
(easy integration with your
provider, and E-business
conferencing, and web based
"click here for live
website); Push Page, Push
needs. ExDesk provides full
presentations. ChatAnywhere
customer support",
Image; Follow Me; Canned
customization, rapid
is completely web based and
which your web site visitors
Answers (Preset Text and
deployment, and affordable
requires zero software,
can click to launch a text
HTML); Audio Alerts; No
ease of use.
downloads, or plug-ins to be
chat conversation with a
plug-ins or Java VM
installed on your operator
live customer service
required; Clocks; Works
station or web server.
representative. There are no
Everywhere.
downloads - your browser
acts as the operator control
panel. Available in a free
version and a paid version.
Date: May, 21 2003 Date: Apr, 16 2005 Date: Jan, 07 2002 Date: Feb, 07 2001 |
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A customizable hosted
Hostik Live Chat Service
Live2Help is a real-time chat
Live2support is a CRM
customer support service.
gives your web site visitors
program written in PHP and
solution for one to one live
Customers can initiate
live sales and customer
JAVA Script that allows you
chat with availability
tickets via email or by
service - Monitor your
to interact with your site
status and real time
logging into the web
traffic, qualify leads and
visitors, offering support
visitors monitoring. Website
interface. Ticket ID numbers
engage your visitors. It's
and/or sales in real time
access static and analysis.
remain in subject of email
only $22.49 a month for up
through chat. When a visitor
No software download.
tickets. Status codes are
to 5 Operators and 3
from your site needs help,
Provide support/sales from
color coded and
Departments. Live Chat does
he/she simply clicks on the
anywhere and any computer.
customizable. Supports
not requires any hardware,
operator online icon and a
Push Pages, Predefine
unlimited techs/admins and
software, plug-ins,
chat box will pop-up
responses, Chat Transcripts,
customers. Dapper Desk will
downloads, or programming
instantly or a leave a
Multiple Chat Session.
page you when new tickets
languages installations.
message box will pop-up if
Administrative functions –
are entered into the system.
operator is offline...
operator setup, chat
Older tickets are archived
Live2Help is provided as an
transcript management lots
and viewable by customers
Application Service Provider
more. Can be integrated in
and admins/techs. Custom
(ASP) solution, it is
less than 30 minutes.
autoresponse messages save
completely web based. No
your techs time. FAQ
downloads or any
software provides your
installations are required
customers with answers to
either by your website
their questions. 11
visitors or by your
different themes provided or
operators.
customize your own theme.
Works in a web browser, no
software to download.
Hosted on our network - easy
access.
Date: May, 21 2004 Date: Sep, 07 2004 Date: Jul, 17 2003 Date: Jan, 06 2003 |