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{
Customer Support
}|
Fully automated Web based
Provide your clients or
Are you looking for a
ActiveReply is web-based
help desk service. Features:
visitors with real-time
Customer Relationship
customer relationship
unique ticket number
support. Live Representative
Management (CRM) or Help
management (CRM) solution
assigned to every request,
is a inexpensive real-time
Desk solution? Whether you
for small to medium
unlimited forwarding for
hosted chat solution that
are a webmaster of a
businesses, specializing in
escalation and additional
can be access from any
personal website, or the HR
online customer service,
info requests, chat style
browser at anytime. Why make
Manager for an international
technical support and sales
comments to facilitate
your clients or visitors
company, Global Site Support
force automation. With
internal correspondence,
wait to receive your
will save you enormous time
ActiveReply you can easily
automated FAQ maintenance,
response when you can talk
and costs when managing
track and view all your
templates based
to them live. Just
customer communication and
communications to ensure
customization, easy setup
copy/paste our simple HTML
support.
Global Site
that your customers are
and more.
code into your website and
Support is a fully supported
never left waiting for a
your live.
enterprise Customer
reply. Because there is no
Relationship Management
software to download you can
(CRM) / Help Desk solution
manage your customer service
designed to help you manage
from any Internet
all email and other forms of
connection. And by using the
correspondence with your
customziable styles and
customers. You are not
templates your customers
required to install any
will never know they have
software, or upgrade any
left your site.
hardware. Unlike competitive
CRM and Help Desk products
we host the service on a
fully secure centralised
platform, which your staff
can access over the
internet, from within your
organisation or from home.
Date: Jan, 25 2002 Date: Nov, 25 2002 Date: Jul, 02 2005 Date: Oct, 04 2002 |
|
With Velaro you can chat with
Sohodo CRM is a complete CRM
A fast and easy way to enable
Feature: Pull, Leave &
your customers and web site
(Customer Relationship
Live Support on your site.
Transfer Visitors between
visitors in real-time using
Management) solution that
You simply copy and paste
operators; Real Time
our live chat service. You
enables businesses to manage
simple HTML code directly
Monitoring; Built in Browser
can also monitor your web
marketing campaigns, email
into your webpage's and
(easy integration with your
site visitors in real time,
marketing, email campaigns,
begin providing Live Support.
website); Push Page, Push
add integrated surveys to
lead generation and demand
Image; Follow Me; Canned
your website, and view
generation, track campaign
Answers (Preset Text and
comprehensive web site
success, manage sales
HTML); Audio Alerts; No
traffic analysis. Velaro's
opportunities, and support
plug-ins or Java VM
hosted solution is used on
tracking for customer issues.
required; Clocks; Works
hundreds of web sites, and
Everywhere.
has been providing customers
with comprehensive, proven,
and reliable web based chat
for over five years.
Date: Nov, 09 2004 Date: Aug, 13 2003 Date: Oct, 15 2002 Date: May, 21 2003 |
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