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Customer Support

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Live Representative

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Global Site Support

Hits: 731
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InfinitySupport is the
Provide your clients or
Are you looking for a
With Velaro you can chat with
preeminent billing, sales,
visitors with real-time
Customer Relationship
your customers and web site
technical support backbone
support. Live Representative
Management (CRM) or Help
visitors in real-time using
for web hosting companies
is a inexpensive real-time
Desk solution? Whether you
our live chat service. You
providing 24/7 phone/voice,
hosted chat solution that
are a webmaster of a
can also monitor your web
email, helpdesk and live
can be access from any
personal website, or the HR
site visitors in real time,
chat, also specializing in
browser at anytime. Why make
Manager for an international
add integrated surveys to
software and systems
your clients or visitors
company, Global Site Support
your website, and view
administration. Our
wait to receive your
will save you enormous time
comprehensive web site
founders and staff have been
response when you can talk
and costs when managing
traffic analysis. Velaro's
a part of some of the
to them live. Just
customer communication and
hosted solution is used on
biggest web hosts in the
copy/paste our simple HTML
support. Global Site
hundreds of web sites, and
industry and supported tens
code into your website and
Support is a fully supported
has been providing customers
of thousands of customer
your live.
enterprise Customer
with comprehensive, proven,
domains. We've supported
 
Relationship Management
and reliable web based chat
everything from standards
 
(CRM) / Help Desk solution
for over five years.
such as cpanel on stand
 
designed to help you manage
 
alone dedicated servers to
 
all email and other forms of
 
proprietary customer control
 
correspondence with your
 
panels on distributed
 
customers. You are not
 
clustered networks. *
 
required to install any
 
Domain Name Management -
 
software, or upgrade any
 
Domain Name Registration,
 
hardware. Unlike competitive
 
DNS Changes, Registrar
 
CRM and Help Desk products
 
Transfers, Name Changes *
 
we host the service on a
 
Server Management &
 
fully secure centralised
 
Configuration - Webserver,
 
platform, which your staff
 
Database, DNS, Mailserver,
 
can access over the
 
FTP * Clients - Email
 
internet, from within your
 
clients(Eudora, Microsoft
 
organisation or from home.
 
Outlook Express, Microsoft
 
 
 
Outlook 2000, Microsoft
 
 
 
Outlook 2002 Netscape Mail,
 
 
 
Pegasus Mail) , FTP clients(
 
 
 
CuteFTP, WS_FTP LE, Smart
 
 
 
FTP, Frontpage Publish) ,
 
 
 
SSH clients (Putty, Secure
 
 
 
Crt, FiSSH Secure
 
 
 
Shell Client) * Web
 
 
 
Authoring tools - Fro
 
 
 


Date: Nov, 30 2005


Date: Nov, 25 2002


Date: Jul, 02 2005


Date: Nov, 09 2004
ActiveReply is web-based
A fast and easy way to enable
Sohodo CRM is a complete CRM
TiNSupport provides you with
customer relationship
Live Support on your site.
(Customer Relationship
the ability to have
management (CRM) solution
You simply copy and paste
Management) solution that
one-to-one conversations
for small to medium
simple HTML code directly
enables businesses to manage
with many clients. The
businesses, specializing in
into your webpage's and
marketing campaigns, email
client interfaces with a
online customer service,
begin providing Live Support.
marketing, email campaigns,
single support person whilst
technical support and sales
 
lead generation and demand
that support person can be
force automation. With
 
generation, track campaign
having several different
ActiveReply you can easily
 
success, manage sales
conversations. Features
track and view all your
 
opportunities, and support
of the helpdesk chat
communications to ensure
 
tracking for customer issues.
application include; 1. HTML
that your customers are
 
 
formatting 2. Preformated
never left waiting for a
 
 
responses 3. The ability to
reply. Because there is no
 
 
ban chatters 4. The
software to download you can
 
 
designation of support
manage your customer service
 
 
requests 5. The ability to
from any Internet
 
 
save conversations 6.
connection. And by using the
 
 
Multiple skins
customziable styles and
 
 
 
templates your customers
 
 
 
will never know they have
 
 
 
left your site.
 
 
 


Date: Oct, 04 2002


Date: Oct, 15 2002


Date: Aug, 13 2003


Date: Sep, 22 2005
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