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{
Customer Support
}|
Are you looking for a
Fully automated Web based
Provide your clients or
ActiveReply is web-based
Customer Relationship
help desk service. Features:
visitors with real-time
customer relationship
Management (CRM) or Help
unique ticket number
support. Live Representative
management (CRM) solution
Desk solution? Whether you
assigned to every request,
is a inexpensive real-time
for small to medium
are a webmaster of a
unlimited forwarding for
hosted chat solution that
businesses, specializing in
personal website, or the HR
escalation and additional
can be access from any
online customer service,
Manager for an international
info requests, chat style
browser at anytime. Why make
technical support and sales
company, Global Site Support
comments to facilitate
your clients or visitors
force automation. With
will save you enormous time
internal correspondence,
wait to receive your
ActiveReply you can easily
and costs when managing
automated FAQ maintenance,
response when you can talk
track and view all your
customer communication and
templates based
to them live. Just
communications to ensure
support.
Global Site
customization, easy setup
copy/paste our simple HTML
that your customers are
Support is a fully supported
and more.
code into your website and
never left waiting for a
enterprise Customer
your live.
reply. Because there is no
Relationship Management
software to download you can
(CRM) / Help Desk solution
manage your customer service
designed to help you manage
from any Internet
all email and other forms of
connection. And by using the
correspondence with your
customziable styles and
customers. You are not
templates your customers
required to install any
will never know they have
software, or upgrade any
left your site.
hardware. Unlike competitive
CRM and Help Desk products
we host the service on a
fully secure centralised
platform, which your staff
can access over the
internet, from within your
organisation or from home.
Date: Jul, 02 2005 Date: Jan, 25 2002 Date: Nov, 25 2002 Date: Oct, 04 2002 |
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With Velaro you can chat with
Sohodo CRM is a complete CRM
A fast and easy way to enable
TiNSupport provides you with
your customers and web site
(Customer Relationship
Live Support on your site.
the ability to have
visitors in real-time using
Management) solution that
You simply copy and paste
one-to-one conversations
our live chat service. You
enables businesses to manage
simple HTML code directly
with many clients. The
can also monitor your web
marketing campaigns, email
into your webpage's and
client interfaces with a
site visitors in real time,
marketing, email campaigns,
begin providing Live Support.
single support person whilst
add integrated surveys to
lead generation and demand
that support person can be
your website, and view
generation, track campaign
having several different
comprehensive web site
success, manage sales
conversations.
Features
traffic analysis. Velaro's
opportunities, and support
of the helpdesk chat
hosted solution is used on
tracking for customer issues.
application include; 1. HTML
hundreds of web sites, and
formatting
2. Preformated
has been providing customers
responses
3. The ability to
with comprehensive, proven,
ban chatters
4. The
and reliable web based chat
designation of support
for over five years.
requests
5. The ability to
save conversations
6.
Multiple skins
Date: Nov, 09 2004 Date: Aug, 13 2003 Date: Oct, 15 2002 Date: Sep, 22 2005 |
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