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Customer Support
}|
InfinitySupport is the
Provide your clients or
Are you looking for a
ActiveReply is web-based
preeminent billing, sales,
visitors with real-time
Customer Relationship
customer relationship
technical support backbone
support. Live Representative
Management (CRM) or Help
management (CRM) solution
for web hosting companies
is a inexpensive real-time
Desk solution? Whether you
for small to medium
providing 24/7 phone/voice,
hosted chat solution that
are a webmaster of a
businesses, specializing in
email, helpdesk and live
can be access from any
personal website, or the HR
online customer service,
chat, also specializing in
browser at anytime. Why make
Manager for an international
technical support and sales
software and systems
your clients or visitors
company, Global Site Support
force automation. With
administration. Our
wait to receive your
will save you enormous time
ActiveReply you can easily
founders and staff have been
response when you can talk
and costs when managing
track and view all your
a part of some of the
to them live. Just
customer communication and
communications to ensure
biggest web hosts in the
copy/paste our simple HTML
support.
Global Site
that your customers are
industry and supported tens
code into your website and
Support is a fully supported
never left waiting for a
of thousands of customer
your live.
enterprise Customer
reply. Because there is no
domains. We've supported
Relationship Management
software to download you can
everything from standards
(CRM) / Help Desk solution
manage your customer service
such as cpanel on stand
designed to help you manage
from any Internet
alone dedicated servers to
all email and other forms of
connection. And by using the
proprietary customer control
correspondence with your
customziable styles and
panels on distributed
customers. You are not
templates your customers
clustered networks.
*
required to install any
will never know they have
Domain Name Management -
software, or upgrade any
left your site.
Domain Name Registration,
hardware. Unlike competitive
DNS Changes, Registrar
CRM and Help Desk products
Transfers, Name Changes
*
we host the service on a
Server Management &
fully secure centralised
Configuration - Webserver,
platform, which your staff
Database, DNS, Mailserver,
can access over the
FTP
* Clients - Email
internet, from within your
clients(Eudora, Microsoft
organisation or from home.
Outlook Express, Microsoft
Outlook 2000, Microsoft
Outlook 2002 Netscape Mail,
Pegasus Mail) , FTP clients(
CuteFTP, WS_FTP LE, Smart
FTP, Frontpage Publish) ,
SSH clients (Putty, Secure
Crt, FiSSH Secure
Shell
Client)
* Web
Authoring tools - Fro
Date: Nov, 30 2005 Date: Nov, 25 2002 Date: Jul, 02 2005 Date: Oct, 04 2002 |
|
Sohodo CRM is a complete CRM
With Velaro you can chat with
A fast and easy way to enable
TiNSupport provides you with
(Customer Relationship
your customers and web site
Live Support on your site.
the ability to have
Management) solution that
visitors in real-time using
You simply copy and paste
one-to-one conversations
enables businesses to manage
our live chat service. You
simple HTML code directly
with many clients. The
marketing campaigns, email
can also monitor your web
into your webpage's and
client interfaces with a
marketing, email campaigns,
site visitors in real time,
begin providing Live Support.
single support person whilst
lead generation and demand
add integrated surveys to
that support person can be
generation, track campaign
your website, and view
having several different
success, manage sales
comprehensive web site
conversations.
Features
opportunities, and support
traffic analysis. Velaro's
of the helpdesk chat
tracking for customer issues.
hosted solution is used on
application include; 1. HTML
hundreds of web sites, and
formatting
2. Preformated
has been providing customers
responses
3. The ability to
with comprehensive, proven,
ban chatters
4. The
and reliable web based chat
designation of support
for over five years.
requests
5. The ability to
save conversations
6.
Multiple skins
Date: Aug, 13 2003 Date: Nov, 09 2004 Date: Oct, 15 2002 Date: Sep, 22 2005 |
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