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{
Customer Support
}|
Our live chat support
Marshelp is a powerful and
myKB is a professional
Omnistar Live is a
solution will give the
flexible web based help desk
Knowledge Base application
comprhensive Customer
flexibility to give live
that helps a company expand
that easily and simply
Relationship Management
support for any site. Try
its internet presence by
integrates into your
solution that gives you the
now with this. Free version
increasing interactivity on
website. All data for your
ability to communicate with
is available for one month.
its site. The solution is a
knowledge base is easily
anyone coming to your web
We hope it will give you the
cost effective method of
handled with an
site in real time. In
best performance and
customer support that
administration control
addition to supporting your
reliability. It is
resolves, manages and tracks
center. "Admin"
clients and site visitors in
supporting now to install in
customer sales or service
accounts have access to your
real time, Omnistar Live
your own server. And
issues on the website
myKB.com settings,
also provides help desk
definitely we are now giving
without the hassles usually
"Editor" accounts
trouble ticket tracking and
the solution to you in a
involved in performing such
have access to edit and
a customizable and
very low price.
tasks, such as transaction
approve your knowledge base
searchable knowledge base.
and communication costs,
content, and
The remotely hosted version
while at the same time
"Reader" accounts
is $24.95/operator and the
allowing customers to get
have access to view internal
installable server version
the sales or service support
only information. myKB has
is $99.95/year.
they need as and when they
multiple levels of security
need it.
to track both your internal
and external information.
All your product information
will be organized,
searchable, and easy to
navigate for your customers.
Now your employee policies
and procedures, 401K
documentation, phone
extension lists, and other
private information can be
distributed in an organized
fashion to your employees.
Date: Sep, 23 2005 Date: Nov, 11 2002 Date: Dec, 14 2001 Date: Jan, 21 2002 |
|
OneClickChat offers a
ProvideSupport is an online
Here is only some of the
Are you taking advantage of
complete online sales and
service that allows you to
features of this wonderful
suggestions from your
customer service solution
chat with your website
system: It is absolutely
employees and customers?
for e-commerce web sites,
visitors, enabling you to
free to sign up and use;
With eSuggestions you will
helping organizations to
give instant online customer
Unlimited websites, weblogs,
save time organizing
increase their revenue and
support and proactively sell
eBay auction pages;
valuable suggestions by
improve the productivity of
your product. This
Unlimited departments, users
allowing employees to log in
the sales and customer
web-hosted system means you
and operators; Unlimited
and rate suggestions in
service teams. Using
don’t have to worry about
bandwidth and chat sessions;
addition to commenting on
OneClickChat, organizations
server capacity, bandwidth
Webmaster to operators and
whether they are worth
can communicate live with
usage, system upgrades and
operators to operators chat;
implementing or not.
their web site visitors at
other issues. An optional
Webmaster and operators
the right time, converting
web-based operator console
visitors referring;
them into loyal customers
allows you to monitor your
Unlimited canned responses;
and building strong,
website for chat requests
Fully customizable chat
long-lasting customer
24/7 from any location, from
windows and icons; Unlimited
relationships.
any system connected to the
chat icons upload; Chat
OneClickChat Benefits -
Internet. The system
initiation with website
Increase your online
supports 128-bit SSL
visitors by webmaster and
revenues by chatting with
encryption and features
operators; Powerful visitor
your web site visitors and
visitor monitoring with
tracking system; Chat
converting them to loyal
geographic location
history; Unlimited IP
customers; - Increase your
identification, proactive
address banning; Unlimited
order sizes by helping your
chat, operator-to-operator
custom questions; No
customers find the items
chats, and automatic chat
Software Installation
they want and cross-selling
transcript emailing. Very
Required; Dynamic chat icon
related products; -
easy to set up -just paste a
without refreshing the whole
Increase your customers
small HTML snippet into your
page and making any sound;
loyalty and confidence by
web page source code. No
Downloadable visitor and
showing them that a live
plug-ins or software
operator activity report;
operator is just a click
installation required on
Multiple chats sessions;
away; - Increase your
customer’s side. Fully
User-friendly chat
customers satisfaction by
customizable. No setup fee,
monitoring page; Play sound
offering shorter waiting
no contracts, and no hidden
when receiving chat request;
times and immediate answers
costs.
Chat transcript downloading
to their questions;
or sending to email; Visitor
location and IP; Visitor
waiting list; Operator
activity monitoring and ...
Date: Nov, 12 2005 Date: Jul, 19 2005 Date: Jun, 04 2006 Date: Mar, 20 2005 |
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