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Customer Support
}|
Enhance your Customer Support
SupportMagic is an on-demand
TiNSupport provides you with
UserInteract Live Support
immediatly. Handling support
customer interaction
the ability to have
enables operators the
inefficiently results in
management solution that
one-to-one conversations
ability to chat directly w/
lost customers - without
enables companies to deliver
with many clients. The
visitors. Operators can
knowing why. This product
an exceptional customer
client interfaces with a
monitor support calls &
was developed to offer any
experience. SupportMagic's
single support person whilst
visitors directly from their
sized company an easy,
multi-channel communications
that support person can be
monitor screen.
Extensive
efficient, and cost
platform integrates live
having several different
visitor details:
-Traffic
effective way to handle
chat, email management
conversations.
Features
history
-History of support
customer support on your
(ticketing), troubleshooter,
of the helpdesk chat
sessions.
Initiate chat
website. You have the
and
application include; 1. HTML
sessions (2 types!):
-Force
ability to add unlimited
self-service/knowledgebas e
formatting
2. Preformated
open chat sessions w/
support techs to the system,
technology to manage online
responses
3. The ability to
visitors
-Invite visitors
unique ticket tracking and
sales and customer support.
ban chatters
4. The
to chat
Provide live
post tracking systems, staff
designation of support
support on:
-E-mails,
ratings et al. Full
requests
5. The ability to
auctions, multiple
Statistics for your
save conversations
6.
websites
Custom:
-Chat
SupportClient to keep track
Multiple skins
screen
of posting, activity,
logos
-Online/Offline
customer satisfaction,
status icons
-Chat
customer retention, and a
greetings
-Canned
lot more.
messages
Lots More!
Create an accnt for Free!
Date: Jun, 05 2002 Date: Nov, 08 2006 Date: Sep, 22 2005 Date: Feb, 21 2004 |
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With Velaro you can chat with
A fast and easy way to enable
Sohodo CRM is a complete CRM
WebSupportLive.Com offers
your customers and web site
Live Support on your site.
(Customer Relationship
Live chat software as well
visitors in real-time using
You simply copy and paste
Management) solution that
as Full outsourcing Customer
our live chat service. You
simple HTML code directly
enables businesses to manage
Service Solutions such as
can also monitor your web
into your webpage's and
marketing campaigns, email
Live Chat, Email Management,
site visitors in real time,
begin providing Live Support.
marketing, email campaigns,
Virtual Offices and Customer
add integrated surveys to
lead generation and demand
Monitoring. WebSupportLive
your website, and view
generation, track campaign
BizCHAT is a hosted software
comprehensive web site
success, manage sales
solution similiar to
traffic analysis. Velaro's
opportunities, and support
humanclick/liverperson but
hosted solution is used on
tracking for customer issues.
at a fraction of their cost.
hundreds of web sites, and
has been providing customers
with comprehensive, proven,
and reliable web based chat
for over five years.
Date: Nov, 09 2004 Date: Oct, 15 2002 Date: Aug, 13 2003 Date: May, 06 2002 |
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