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Customer Support

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Instant Replies

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Live Representative

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Live Support Person

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LIVE TechSUPPORT

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InstantReplies offers
Provide your clients or
A multi-user, multi-operator,
LIVE TechSUPPORT allows you
cost-effective live support
visitors with real-time
multi-department live
to interact effortlessly
solutions for auctions or
support. Live Representative
support chat system that
with your website's
websites to provide
is a inexpensive real-time
allows the operators of the
visitors. Using LIVE
assistance and enhance
hosted chat solution that
websites to monitor their
TechSUPPORT you can provide
sales. Access your
can be access from any
visitors as they are
support and/or sales
administrator panel from any
browser at anytime. Why make
browsing the site and
assistance all in real time
computer to answer
your clients or visitors
proactively open a chat
and directly from your
visitors’ queries
wait to receive your
session with the visitor.
website when you are online
instantaneously. Resolve
response when you can talk
Other features include
and interactive support when
customer concerns, initiate
to them live. Just
referer tracking, page
you are offline. Increase
chats and boost sales,
copy/paste our simple HTML
tracking, chat notification,
your sales, reduce your
reduce support expenditures,
code into your website and
user is typing message,
costs, improve customer
in addition to monitoring
your live.
multiple chat sessions,
service. LIVE TechSUPPORT is
visitors and traffic
 
sound alert, leave a message
inexpensive and a great
effortlessly. Simply
 
if offline, push urls, quick
hosted solution. Full
copy-and-paste the provided
 
responses, and multiple
Web-based or software
code to your website(s) and
 
operators.
interfaced. Developed in 2
answer questions instantly!
 
 
languages: English and
 
 
 
Portuguese.


Date: May, 25 2006


Date: Nov, 25 2002


Date: Nov, 30 -1


Date: Apr, 14 2003
Live2Help is a real-time chat
Live2support is a CRM
Feature: Pull, Leave &
Livehelper is a customer
program written in PHP and
solution for one to one live
Transfer Visitors between
service tool for your
JAVA Script that allows you
chat with availability
operators; Real Time
website that enables web
to interact with your site
status and real time
Monitoring; Built in Browser
site visitors to instantly
visitors, offering support
visitors monitoring. Website
(easy integration with your
receive live help from your
and/or sales in real time
access static and analysis.
website); Push Page, Push
personnel. Visitors to your
through chat. When a visitor
No software download.
Image; Follow Me; Canned
web site simply click a Live
from your site needs help,
Provide support/sales from
Answers (Preset Text and
Help button and are
he/she simply clicks on the
anywhere and any computer.
HTML); Audio Alerts; No
connected with one of your
operator online icon and a
Push Pages, Predefine
plug-ins or Java VM
representatives. Your
chat box will pop-up
responses, Chat Transcripts,
required; Clocks; Works
representative then assists
instantly or a leave a
Multiple Chat Session.
Everywhere.
the visitor by providing
message box will pop-up if
Administrative functions –
 
information, links,
operator is offline...
operator setup, chat
 
graphics, or even guiding
Live2Help is provided as an
transcript management lots
 
them through your web site.
Application Service Provider
more. Can be integrated in
 
Livehelper features include
(ASP) solution, it is
less than 30 minutes.
 
Real Time Spell Check,
completely web based. No
 
 
Customizable Interface, SSL
downloads or any
 
 
Secure Chat, Voice Chat,
installations are required
 
 
Remote Control and more. Try
either by your website
 
 
all of Livehelper’s features
visitors or by your
 
 
risk free for 10 days; visit
operators.
 
 
our site to learn more.


Date: Jul, 17 2003


Date: Jan, 06 2003


Date: May, 21 2003


Date: Feb, 18 2005
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