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ProvideSupport: Customer Support Chat and Monitoring

ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don’t have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional web-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, proactive chat, operator-to-operator chats, and automatic chat transcript emailing. Very easy to set up -just paste a small HTML snippet into your web page source code. No plug-ins or software installation required on customer’s side. Fully customizable. No setup fee, no contracts, and no hidden costs.

Platform(s): Windows
Date: Jul, 19 2005
Author: ProvideSupport, LLC, http://www.providesupport.com

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Number of Ratings: 265 Votes