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Fully automated Web based help desk service. Features: unique ticket number assigned to every request, unlimited forwarding for escalation and additional info requests, chat style comments to facilitate internal correspondence, automated FAQ maintenance, templates based customization, easy setup and more.
Platform(s): n/a
Date: Jan, 25 2002 Author: http://www.helpdeskonline.net {
Ratings}Number of Ratings: 378 Votes
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