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TiNSupport; web-based helpdesk chat software Hits: 489 ***** 0.0 Online Work Order Suite: Lite Edition for ASP Hits: 489 ***** 0.0 Help Desk 6 by Expinion.net Hits: 483 ***** 0.0 Workoder System Hits: 468 ***** 0.0 TiNSupport provides you with A simple web-based help desk The web based support & Creates workorders for a IT the ability to have solution. OWOS Lite helps knowledgebase solution, for center. Was designed one-to-one conversations you simplify support customer service spacifically for ISDN and T1 with many clients. The requests, e-mail professionals. installations. client interfaces with a communication, organize Representatives can save   single support person whilst planning and scheduling, and time, share info, and   that support person can be provide powerful access to present a polished image,   having several different the information you need. from their online browsers –   conversations. Features   inexpensively. * This is   of the helpdesk chat   NOT just a FAQ system or   application include; 1. HTML   'chat' software, but a tool   formatting 2. Preformated   loaded with features for   responses 3. The ability to   admin agents and that will   ban chatters 4. The   encourage your visitors to   designation of support   provide feedback without   requests 5. The ability to   feeling intimidated! And   save conversations 6.   your business saves time and   Multiple skins 7. The   expenses because the   ability to collect and   multi-level categories and   collate web stats using the   search functions help keep   content management system.   your knowledgebase useful       and informative. (Less       tickets will be       submitted!) * Enable       complete communications and       information sharing between       your support technicians and       clients...from anywhere and       anytime. (Ticket email       notifications are sent out       automatically in HTML, and       are customizable. But, you       can also send emails between       agents to keep information       flowing.) * Source code,       install, support &       future upgrade are all       included, for only $145.   Date: Jan, 19 2006 Date: Mar, 17 2003 Date: Feb, 01 2006 Date: Jul, 15 2002

Ticket Support Software Hits: 466 ***** 0.0 Call Center help desk style application - Free Hits: 451 ***** 5.0 FlyLip Live Help Hits: 449 ***** 0.0 RealLinkASP Free Live Chat Application Hits: 448 ***** 0.0 All these features are This free software is used to Supports multiple support Connect with your customers included in site settings quickly log trouble ticket persons to answer questions, and support issues quickly menu. You can control calls. It is designed to be Supports simutaneous and efficiently with this whether email should be sent used as a call center but converstions in multiple easy to use, easy to install or not, enable/disable also could easily be used as windows, Quick click FREE script. RealLinkASP attachments, define your a help desk “ help desk” insertion of F.A.Q. answers allows multiple live chat custom attachment types application. The software into chats, Supports chat sessions in real time. Chat etc. Site has three primary functions, archiving, Secure operation sessions are logged to the Settings. Email input new support calls, capable, Full featured admin MSQL database, which can be Settings. Ticket enter resolutions to to configure all variables, later searched for quality Settings. Attachment existing support calls, Admin to search/delete chat control purposes and Settings. Admin can view organize and access old help archives knowledgebase like voting report for desk calls threw the built   functions. This script is technician. Admin can set in knowledge base or   the perfect addition to any send emails. Admin can archives. Installation is   help desk, or online sales add/edit and view fast and does not require   environment. technicians, can define any code modification. The     permissions like admin panel call center software allows     access ,cross technicians you to choose from ether a     tickets support, assign M.S. Access or MySQL backend     categories etc. News: you database, which is used to     can post news from admin store all the data collected     panel based on permission in the call center. Minimal     news can be viewed by configuration is required     technician/users. for the database setup.     Knowledge base: you can This software call center     create unlimited knowledge help desk software is     base with categories and totally free.     articles.       Date: May, 22 2006 Date: Apr, 19 2005 Date: Apr, 22 2004 Date: Apr, 19 2005