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TiNSupport; web-based helpdesk chat software Hits: 478 ***** 0.0 Online Work Order Suite: Lite Edition for ASP Hits: 477 ***** 0.0 Help Desk 6 by Expinion.net Hits: 471 ***** 0.0 Ticket Support Software Hits: 466 ***** 0.0 TiNSupport provides you with A simple web-based help desk The web based support & All these features are the ability to have solution. OWOS Lite helps knowledgebase solution, for included in site settings one-to-one conversations you simplify support customer service menu. You can control with many clients. The requests, e-mail professionals. whether email should be sent client interfaces with a communication, organize Representatives can save or not, enable/disable single support person whilst planning and scheduling, and time, share info, and attachments, define your that support person can be provide powerful access to present a polished image, custom attachment types having several different the information you need. from their online browsers – etc. Site conversations. Features   inexpensively. * This is Settings. Email of the helpdesk chat   NOT just a FAQ system or Settings. Ticket application include; 1. HTML   'chat' software, but a tool Settings. Attachment formatting 2. Preformated   loaded with features for Settings. Admin can view responses 3. The ability to   admin agents and that will voting report for ban chatters 4. The   encourage your visitors to technician. Admin can set designation of support   provide feedback without send emails. Admin can requests 5. The ability to   feeling intimidated! And add/edit and view save conversations 6.   your business saves time and technicians, can define Multiple skins 7. The   expenses because the permissions like admin panel ability to collect and   multi-level categories and access ,cross technicians collate web stats using the   search functions help keep tickets support, assign content management system.   your knowledgebase useful categories etc. News: you     and informative. (Less can post news from admin     tickets will be panel based on permission     submitted!) * Enable news can be viewed by     complete communications and technician/users.     information sharing between Knowledge base: you can     your support technicians and create unlimited knowledge     clients...from anywhere and base with categories and     anytime. (Ticket email articles.     notifications are sent out       automatically in HTML, and       are customizable. But, you       can also send emails between       agents to keep information       flowing.) * Source code,       install, support &       future upgrade are all       included, for only $145.   Date: Jan, 19 2006 Date: Mar, 17 2003 Date: Feb, 01 2006 Date: May, 22 2006

Workoder System Hits: 456 ***** 0.0 Call Center help desk style application - Free Hits: 441 ***** 5.0 FlyLip Live Help Hits: 438 ***** 0.0 RealLinkASP Free Live Chat Application Hits: 436 ***** 0.0 Creates workorders for a IT This free software is used to Supports multiple support Connect with your customers center. Was designed quickly log trouble ticket persons to answer questions, and support issues quickly spacifically for ISDN and T1 calls. It is designed to be Supports simutaneous and efficiently with this installations. used as a call center but converstions in multiple easy to use, easy to install   also could easily be used as windows, Quick click FREE script. RealLinkASP   a help desk “ help desk” insertion of F.A.Q. answers allows multiple live chat   application. The software into chats, Supports chat sessions in real time. Chat   has three primary functions, archiving, Secure operation sessions are logged to the   input new support calls, capable, Full featured admin MSQL database, which can be   enter resolutions to to configure all variables, later searched for quality   existing support calls, Admin to search/delete chat control purposes and   organize and access old help archives knowledgebase like   desk calls threw the built   functions. This script is   in knowledge base or   the perfect addition to any   archives. Installation is   help desk, or online sales   fast and does not require   environment.   any code modification. The       call center software allows       you to choose from ether a       M.S. Access or MySQL backend       database, which is used to       store all the data collected       in the call center. Minimal       configuration is required       for the database setup.       This software call center       help desk software is       totally free.     Date: Jul, 15 2002 Date: Apr, 19 2005 Date: Apr, 22 2004 Date: Apr, 19 2005