/**
popular collection of scripts for all
*/
/** Search */
{
Customer Support
}|
The web based support &
A simple web-based help desk
TiNSupport provides you with
Creates workorders for a IT
knowledgebase solution, for
solution. OWOS Lite helps
the ability to have
center. Was designed
customer service
you simplify support
one-to-one conversations
spacifically for ISDN and T1
professionals.
requests, e-mail
with many clients. The
installations.
Representatives can save
communication, organize
client interfaces with a
time, share info, and
planning and scheduling, and
single support person whilst
present a polished image,
provide powerful access to
that support person can be
from their online browsers –
the information you need.
having several different
inexpensively.
* This is
conversations.
Features
NOT just a FAQ system or
of the helpdesk chat
'chat' software, but a tool
application include; 1. HTML
loaded with features for
formatting
2. Preformated
admin agents and that will
responses
3. The ability to
encourage your visitors to
ban chatters
4. The
provide feedback without
designation of support
feeling intimidated! And
requests
5. The ability to
your business saves time and
save conversations
6.
expenses because the
Multiple skins
7. The
multi-level categories and
ability to collect and
search functions help keep
collate web stats using the
your knowledgebase useful
content management system.
and informative. (Less
tickets will be
submitted!)
* Enable
complete communications and
information sharing between
your support technicians and
clients...from anywhere and
anytime. (Ticket email
notifications are sent out
automatically in HTML, and
are customizable. But, you
can also send emails between
agents to keep information
flowing.)
* Source code,
install, support &
future upgrade are all
included, for only $145.
Date: Feb, 01 2006 Date: Mar, 17 2003 Date: Jan, 19 2006 Date: Jul, 15 2002 |
|
Supports multiple support
Connect with your customers
Web Trak is a web based help
A customer management package
persons to answer questions,
and support issues quickly
desk tracking program. It is
for webhosts. This script is
Supports simutaneous
and efficiently with this
fully customizable and runs
still in early stages of
converstions in multiple
easy to use, easy to install
with a Microsoft Access or
development. It provides a
windows, Quick click
FREE script. RealLinkASP
Microsoft SQL Server
management interface for
insertion of F.A.Q. answers
allows multiple live chat
database and Internet
webhosts. In development is
into chats, Supports chat
sessions in real time. Chat
Information Server. Web Trak
the admin backend which will
archiving, Secure operation
sessions are logged to the
v3.0 will be released in
allow hosts to modify the
capable, Full featured admin
MSQL database, which can be
early 2004. Purchasing now
choice of servers that
to configure all variables,
later searched for quality
will give you a free upgrade.
clients could be on and
Admin to search/delete chat
control purposes and
various email types.
archives
knowledgebase like
(Currently this must be done
functions. This script is
by hand in the Access
the perfect addition to any
database). You can add
help desk, or online sales
customer name, domain,
environment.
username, password,
servername and more.
Date: Apr, 22 2004 Date: Apr, 19 2005 Date: Dec, 02 2003 Date: May, 24 2002 |
{ Copyright } ©2019 NuclearScripts.com