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Ticket Support Software Hits: 466 ***** 0.0 Online Work Order Suite: Lite Edition for ASP Hits: 463 ***** 0.0 TiNSupport; web-based helpdesk chat software Hits: 461 ***** 0.0 Help Desk 6 by Expinion.net Hits: 456 ***** 0.0 All these features are A simple web-based help desk TiNSupport provides you with The web based support & included in site settings solution. OWOS Lite helps the ability to have knowledgebase solution, for menu. You can control you simplify support one-to-one conversations customer service whether email should be sent requests, e-mail with many clients. The professionals. or not, enable/disable communication, organize client interfaces with a Representatives can save attachments, define your planning and scheduling, and single support person whilst time, share info, and custom attachment types provide powerful access to that support person can be present a polished image, etc. Site the information you need. having several different from their online browsers – Settings. Email   conversations. Features inexpensively. * This is Settings. Ticket   of the helpdesk chat NOT just a FAQ system or Settings. Attachment   application include; 1. HTML 'chat' software, but a tool Settings. Admin can view   formatting 2. Preformated loaded with features for voting report for   responses 3. The ability to admin agents and that will technician. Admin can set   ban chatters 4. The encourage your visitors to send emails. Admin can   designation of support provide feedback without add/edit and view   requests 5. The ability to feeling intimidated! And technicians, can define   save conversations 6. your business saves time and permissions like admin panel   Multiple skins 7. The expenses because the access ,cross technicians   ability to collect and multi-level categories and tickets support, assign   collate web stats using the search functions help keep categories etc. News: you   content management system. your knowledgebase useful can post news from admin     and informative. (Less panel based on permission     tickets will be news can be viewed by     submitted!) * Enable technician/users.     complete communications and Knowledge base: you can     information sharing between create unlimited knowledge     your support technicians and base with categories and     clients...from anywhere and articles.     anytime. (Ticket email       notifications are sent out       automatically in HTML, and       are customizable. But, you       can also send emails between       agents to keep information       flowing.) * Source code,       install, support &       future upgrade are all       included, for only $145. Date: May, 22 2006 Date: Mar, 17 2003 Date: Jan, 19 2006 Date: Feb, 01 2006

Workoder System Hits: 440 ***** 0.0 Call Center help desk style application - Free Hits: 424 ***** 5.0 RealLinkASP Free Live Chat Application Hits: 424 ***** 0.0 FlyLip Live Help Hits: 423 ***** 0.0 Creates workorders for a IT This free software is used to Connect with your customers Supports multiple support center. Was designed quickly log trouble ticket and support issues quickly persons to answer questions, spacifically for ISDN and T1 calls. It is designed to be and efficiently with this Supports simutaneous installations. used as a call center but easy to use, easy to install converstions in multiple   also could easily be used as FREE script. RealLinkASP windows, Quick click   a help desk “ help desk” allows multiple live chat insertion of F.A.Q. answers   application. The software sessions in real time. Chat into chats, Supports chat   has three primary functions, sessions are logged to the archiving, Secure operation   input new support calls, MSQL database, which can be capable, Full featured admin   enter resolutions to later searched for quality to configure all variables,   existing support calls, control purposes and Admin to search/delete chat   organize and access old help knowledgebase like archives   desk calls threw the built functions. This script is     in knowledge base or the perfect addition to any     archives. Installation is help desk, or online sales     fast and does not require environment.     any code modification. The       call center software allows       you to choose from ether a       M.S. Access or MySQL backend       database, which is used to       store all the data collected       in the call center. Minimal       configuration is required       for the database setup.       This software call center       help desk software is       totally free.     Date: Jul, 15 2002 Date: Apr, 19 2005 Date: Apr, 19 2005 Date: Apr, 22 2004