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TiNSupport; web-based helpdesk chat software Hits: 494 ***** 0.0 Online Work Order Suite: Lite Edition for ASP Hits: 494 ***** 0.0 Help Desk 6 by Expinion.net Hits: 487 ***** 0.0 Workoder System Hits: 475 ***** 0.0 TiNSupport provides you with A simple web-based help desk The web based support & Creates workorders for a IT the ability to have solution. OWOS Lite helps knowledgebase solution, for center. Was designed one-to-one conversations you simplify support customer service spacifically for ISDN and T1 with many clients. The requests, e-mail professionals. installations. client interfaces with a communication, organize Representatives can save   single support person whilst planning and scheduling, and time, share info, and   that support person can be provide powerful access to present a polished image,   having several different the information you need. from their online browsers –   conversations. Features   inexpensively. * This is   of the helpdesk chat   NOT just a FAQ system or   application include; 1. HTML   'chat' software, but a tool   formatting 2. Preformated   loaded with features for   responses 3. The ability to   admin agents and that will   ban chatters 4. The   encourage your visitors to   designation of support   provide feedback without   requests 5. The ability to   feeling intimidated! And   save conversations 6.   your business saves time and   Multiple skins 7. The   expenses because the   ability to collect and   multi-level categories and   collate web stats using the   search functions help keep   content management system.   your knowledgebase useful       and informative. (Less       tickets will be       submitted!) * Enable       complete communications and       information sharing between       your support technicians and       clients...from anywhere and       anytime. (Ticket email       notifications are sent out       automatically in HTML, and       are customizable. But, you       can also send emails between       agents to keep information       flowing.) * Source code,       install, support &       future upgrade are all       included, for only $145.   Date: Jan, 19 2006 Date: Mar, 17 2003 Date: Feb, 01 2006 Date: Jul, 15 2002

Ticket Support Software Hits: 466 ***** 0.0 FlyLip Live Help Hits: 456 ***** 0.0 Call Center help desk style application - Free Hits: 455 ***** 5.0 RealLinkASP Free Live Chat Application Hits: 452 ***** 0.0 All these features are Supports multiple support This free software is used to Connect with your customers included in site settings persons to answer questions, quickly log trouble ticket and support issues quickly menu. You can control Supports simutaneous calls. It is designed to be and efficiently with this whether email should be sent converstions in multiple used as a call center but easy to use, easy to install or not, enable/disable windows, Quick click also could easily be used as FREE script. RealLinkASP attachments, define your insertion of F.A.Q. answers a help desk “ help desk” allows multiple live chat custom attachment types into chats, Supports chat application. The software sessions in real time. Chat etc. Site archiving, Secure operation has three primary functions, sessions are logged to the Settings. Email capable, Full featured admin input new support calls, MSQL database, which can be Settings. Ticket to configure all variables, enter resolutions to later searched for quality Settings. Attachment Admin to search/delete chat existing support calls, control purposes and Settings. Admin can view archives organize and access old help knowledgebase like voting report for   desk calls threw the built functions. This script is technician. Admin can set   in knowledge base or the perfect addition to any send emails. Admin can   archives. Installation is help desk, or online sales add/edit and view   fast and does not require environment. technicians, can define   any code modification. The   permissions like admin panel   call center software allows   access ,cross technicians   you to choose from ether a   tickets support, assign   M.S. Access or MySQL backend   categories etc. News: you   database, which is used to   can post news from admin   store all the data collected   panel based on permission   in the call center. Minimal   news can be viewed by   configuration is required   technician/users.   for the database setup.   Knowledge base: you can   This software call center   create unlimited knowledge   help desk software is   base with categories and   totally free.   articles.       Date: May, 22 2006 Date: Apr, 22 2004 Date: Apr, 19 2005 Date: Apr, 19 2005