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TiNSupport; web-based helpdesk chat software

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TiNSupport; web-based helpdesk chat software

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TiNSupport provides you with the ability to have one-to-one conversations with many clients. The client interfaces with a single support person whilst that support person can be having several different conversations. Features of the helpdesk chat application include; 1. HTML formatting 2. Preformated responses 3. The ability to ban chatters 4. The designation of support requests 5. The ability to save conversations 6. Multiple skins 7. The ability to collect and collate web stats using the content management system.
Platform(s): Windows
Date: Jan, 19 2006
Author: Nigel Taylor, http://www.tinit.co.uk/?s=TiNSupport

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