Live help chat for sales and
Web based Call Tracking and
eu Help Desk is designed to
Bring your support department
support powered by Real
Help Desk software that
help you cope with
into the 21st century with
Assistant. Key features:
helps companies streamline
overwhelming customer
our Helpdesk Application.
chat buttons and chat
their support processes and
support issues. It allows
Engineers logins, send
invites, unlimited ops,
provide their customers a
you to save time while
private messages, printable
custom status images,
higher level of service.
allowing your
job lists, job history and
unlimited zones per op,
Features include automated
customers/visitors to find
much much more
stored responses, operator
assignments and
answers that they need. You
session logs, chat logs and
notifications, automated
have the ability to
stats, web based message
e-mail alerts, user
prioritize support issues in
management, and more...
customizeable interface,
any order, assign them to
live support chat, creation
representatives create
of tickets from incoming
relations between individual
e-mails, knowledge base,
issues.
advanced administration
console and much more at an
incredible price.
Date: Jan, 28 2005 Date: Mar, 22 2006 Date: Nov, 25 2002 Date: Aug, 22 2005 |
TERAWAY LiveHelp is a live
customer support software
for your site that enables
visitors to communicate with
your sales representatives
in real time through web
based chat. By delivering
live support your site
visitors donīt have to leave
your web site, or wait for
an email reply to get
answers to their questions,
they just click a live help
button and are connected
with one of your customer
service representatives.
Your company representative
then assists the visitor by
providing information,
links, graphics, or even
guiding the customer through
your web site.
TERAWAY
LiveHelp is the perfect Live
person alternative at a
fraction of the cost!
Date: Dec, 18 2003 |