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Customer Support

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eu Help Desk

Hits: 167
*****
0.0

WebDeskPro

Hits: 156
*****
0.0
Live help chat for sales and
Web based Call Tracking and
eu Help Desk is designed to
Bring your support department
support powered by Real
Help Desk software that
help you cope with
into the 21st century with
Assistant. Key features:
helps companies streamline
overwhelming customer
our Helpdesk Application.
chat buttons and chat
their support processes and
support issues. It allows
Engineers logins, send
invites, unlimited ops,
provide their customers a
you to save time while
private messages, printable
custom status images,
higher level of service.
allowing your
job lists, job history and
unlimited zones per op,
Features include automated
customers/visitors to find
much much more
stored responses, operator
assignments and
answers that they need. You
 
session logs, chat logs and
notifications, automated
have the ability to
 
stats, web based message
e-mail alerts, user
prioritize support issues in
 
management, and more...
customizeable interface,
any order, assign them to
 
 
live support chat, creation
representatives create
 
 
of tickets from incoming
relations between individual
 
 
e-mails, knowledge base,
issues.
 
 
advanced administration
 
 
 
console and much more at an
 
 
 
incredible price.
 
 


Date: Jan, 28 2005


Date: Mar, 22 2006


Date: Nov, 25 2002


Date: Aug, 22 2005
TERAWAY LiveHelp is a live
 
 
 
customer support software
 
 
 
for your site that enables
 
 
 
visitors to communicate with
 
 
 
your sales representatives
 
 
 
in real time through web
 
 
 
based chat. By delivering
 
 
 
live support your site
 
 
 
visitors donīt have to leave
 
 
 
your web site, or wait for
 
 
 
an email reply to get
 
 
 
answers to their questions,
 
 
 
they just click a live help
 
 
 
button and are connected
 
 
 
with one of your customer
 
 
 
service representatives.
 
 
 
Your company representative
 
 
 
then assists the visitor by
 
 
 
providing information,
 
 
 
links, graphics, or even
 
 
 
guiding the customer through
 
 
 
your web site. TERAWAY
 
 
 
LiveHelp is the perfect Live
 
 
 
person alternative at a
 
 
 
fraction of the cost!
 
 
 


Date: Dec, 18 2003
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