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                                                             Live help chat for sales and  
                                
                                                                  
                                  Web based Call Tracking and  
                                
                                                                  
                                  eu Help Desk is designed to  
                                
                                                                  
                                  Bring your support department  
                                
                                                                
                                support powered by Real  
                                
                                                                  
                                  Help Desk software that  
                                
                                                                  
                                  help you cope with  
                                
                                                                  
                                  into the 21st century with  
                                
                                                                
                                Assistant. Key features:  
                                
                                                                  
                                  helps companies streamline  
                                
                                                                  
                                  overwhelming customer  
                                
                                                                  
                                  our Helpdesk Application.  
                                
                                                                
                                chat buttons and chat  
                                
                                                                  
                                  their support processes and  
                                
                                                                  
                                  support issues. It allows  
                                
                                                                  
                                  Engineers logins, send  
                                
                                                                
                                invites, unlimited ops,  
                                
                                                                  
                                  provide their customers a  
                                
                                                                  
                                  you to save time while  
                                
                                                                  
                                  private messages, printable  
                                
                                                                
                                custom status images,  
                                
                                                                  
                                  higher level of service.  
                                
                                                                  
                                  allowing your  
                                
                                                                  
                                  job lists, job history and  
                                
                                                                
                                unlimited zones per op,  
                                
                                                                  
                                  Features include automated  
                                
                                                                  
                                  customers/visitors to find  
                                
                                                                  
                                  much much more  
                                
                                                                
                                stored responses, operator  
                                
                                                                  
                                  assignments and  
                                
                                                                  
                                  answers that they need. You  
                                
                                                                  
                                  session logs, chat logs and  
                                
                                                                  
                                  notifications, automated  
                                
                                                                  
                                  have the ability to  
                                
                                                                  
                                  stats, web based message  
                                
                                                                  
                                  e-mail alerts, user  
                                
                                                                  
                                  prioritize support issues in  
                                
                                                                  
                                  management, and more...  
                                
                                                                  
                                  customizeable interface,  
                                
                                                                  
                                  any order, assign them to  
                                
                                                                  
                                  live support chat, creation  
                                
                                                                  
                                  representatives create  
                                
                                                                  
                                  of tickets from incoming  
                                
                                                                  
                                  relations between individual  
                                
                                                                  
                                  e-mails, knowledge base,  
                                
                                                                  
                                  issues.  
                                
                                                                  
                                  advanced administration  
                                
                                                                  
                                  console and much more at an  
                                
                                                                  
                                  incredible price.  
                                
                                                                  
                                  Date: Jan, 28 2005 Date: Mar, 22 2006 Date: Nov, 25 2002 Date: Aug, 22 2005  | 
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                                                             TERAWAY LiveHelp is a live  
                                
                                                                  
                                  customer support software  
                                
                                                                  
                                  for your site that enables  
                                
                                                                  
                                  visitors to communicate with  
                                
                                                                  
                                  your sales representatives  
                                
                                                                  
                                  in real time through web  
                                
                                                                  
                                  based chat. By delivering  
                                
                                                                  
                                  live support your site  
                                
                                                                  
                                  visitors donīt have to leave  
                                
                                                                  
                                  your web site, or wait for  
                                
                                                                  
                                  an email reply to get  
                                
                                                                  
                                  answers to their questions,  
                                
                                                                  
                                  they just click a live help  
                                
                                                                  
                                  button and are connected  
                                
                                                                  
                                  with one of your customer  
                                
                                                                  
                                  service representatives.  
                                
                                                                  
                                  Your company representative  
                                
                                                                  
                                  then assists the visitor by  
                                
                                                                  
                                  providing information,  
                                
                                                                  
                                  links, graphics, or even  
                                
                                                                  
                                  guiding the customer through  
                                
                                                                  
                                  your web site.
TERAWAY  
                                
                                                                  
                                  LiveHelp is the perfect Live  
                                
                                                                  
                                  person alternative at a  
                                
                                                                  
                                  fraction of the cost!  
                                
                                                                  
                                  Date: Dec, 18 2003  |