/**
popular collection of scripts for all
*/
/** Search */
{
Customer Support
}|
Sophisticated eCRM customer
TERAWAY LiveHelp is a live
All these features are
TiNSupport provides you with
support Help Desk. No
customer support software
included in site settings
the ability to have
DLLs,Works with SQL Server,
for your site that enables
menu. You can control
one-to-one conversations
MS Access, and MySQL.
visitors to communicate with
whether email should be sent
with many clients. The
Unlimited users &
your sales representatives
or not, enable/disable
client interfaces with a
departments, Web based
in real time through web
attachments, define your
single support person whilst
support solution.
based chat. By delivering
custom attachment types
that support person can be
Representatives can save
live support your site
etc.
Site
having several different
time, share info &
visitors donīt have to leave
Settings.
Email
conversations.
Features
present a polished image,
your web site, or wait for
Settings.
Ticket
of the helpdesk chat
from any online browser.
an email reply to get
Settings.
Attachment
application include; 1. HTML
Auto POP3 email polling,
answers to their questions,
Settings.
Admin can view
formatting
2. Preformated
intergrated knowledge base,
they just click a live help
voting report for
responses
3. The ability to
file uploads/downloads,
button and are connected
technician.
Admin can set
ban chatters
4. The
with one of your customer
send emails.
Admin can
designation of support
service representatives.
add/edit and view
requests
5. The ability to
Your company representative
technicians, can define
save conversations
6.
then assists the visitor by
permissions like admin panel
Multiple skins
7. The
providing information,
access ,cross technicians
ability to collect and
links, graphics, or even
tickets support, assign
collate web stats using the
guiding the customer through
categories etc. News:
you
content management system.
your web site.
TERAWAY
can post news from admin
LiveHelp is the perfect Live
panel based on permission
person alternative at a
news can be viewed by
fraction of the cost!
technician/users.
Knowledge base:
you can
create unlimited knowledge
base with categories and
articles.
Date: May, 14 2006 Date: Dec, 18 2003 Date: May, 22 2006 Date: Jan, 19 2006 |
|
Bring your support department
Bring your support department
Version Tracker is a system
Virtual Support Office XP Web
into the 21st century with
into the 21st century with
for making sure users of
Based Help Desk Software
Ultimate HelpDesk Billing, a
Ultimate HelpDesk Billing, a
your application always stay
Solution allows you to forge
feature packed web based
feature packed web based
up-to-date. You just use tha
strong relationships and
support application for
support application for
Version Tracker server-side
increase customer
providing technical
providing technical
ASP script to list what
satisfaction, while
assistance and increasing
assistance and increasing
available versions of your
dramatically streamlining
customer satisfaction by
customer satisfaction by
product you have. Then, your
support operations.
eliminating unthreaded
eliminating unthreaded
Visual Basic or ASP
emails, phone calls and
emails, phone calls and
application can use the
faxes. As well as being able
faxes. As well as being able
Version Tracker client-side
to track support tickets,
to track support tickets,
component to check and alert
Ultimate HelpDesk Basic
Ultimate HelpDesk Billing
the user if an update
maintains your knowledge
offers a complete billing
exists.
The Version
base and enables you to
system, maintains your
Tracker server script
generate reports which are
knowledge base and enables
publishes available versions
all built into a sleek user
you to generate reports
as an XML document (sample),
interface which your
which are all built into a
so it can be extended onto
customers and staff will
sleek user interface which
languages that we haven't
enjoy.
your customers and staff
covered.
will enjoy.
Date: Sep, 14 2005 Date: Sep, 14 2005 Date: Dec, 28 2004 Date: Mar, 31 2003 |
{ Copyright } ©2019 NuclearScripts.com