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Customer Support
}|
Version Tracker is a system
Supports multiple support
A powerful and scalable web
TERAWAY LiveHelp is a live
for making sure users of
persons to answer questions,
based CRM system integrating
customer support software
your application always stay
Supports simutaneous
all areas of a business
for your site that enables
up-to-date. You just use tha
converstions in multiple
including Sales &
visitors to communicate with
Version Tracker server-side
windows, Quick click
Marketing, Services,
your sales representatives
ASP script to list what
insertion of F.A.Q. answers
Support, Quality Assurance
in real time through web
available versions of your
into chats, Supports chat
and Reporting. Features
based chat. By delivering
product you have. Then, your
archiving, Secure operation
include email notification,
live support your site
Visual Basic or ASP
capable, Full featured admin
file upload, password
visitors donīt have to leave
application can use the
to configure all variables,
encryption and much more.
your web site, or wait for
Version Tracker client-side
Admin to search/delete chat
an email reply to get
component to check and alert
archives
answers to their questions,
the user if an update
they just click a live help
exists.
The Version
button and are connected
Tracker server script
with one of your customer
publishes available versions
service representatives.
as an XML document (sample),
Your company representative
so it can be extended onto
then assists the visitor by
languages that we haven't
providing information,
covered.
links, graphics, or even
guiding the customer through
your web site.
TERAWAY
LiveHelp is the perfect Live
person alternative at a
fraction of the cost!
Date: Dec, 28 2004 Date: Apr, 22 2004 Date: Apr, 03 2004 Date: Dec, 18 2003 |
|
Web Trak is a web based help
Virtual Support Office XP Web
A simple web-based help desk
eu Help Desk is designed to
desk tracking program. It is
Based Help Desk Software
solution. OWOS Lite helps
help you cope with
fully customizable and runs
Solution allows you to forge
you simplify support
overwhelming customer
with a Microsoft Access or
strong relationships and
requests, e-mail
support issues. It allows
Microsoft SQL Server
increase customer
communication, organize
you to save time while
database and Internet
satisfaction, while
planning and scheduling, and
allowing your
Information Server. Web Trak
dramatically streamlining
provide powerful access to
customers/visitors to find
v3.0 will be released in
support operations.
the information you need.
answers that they need. You
early 2004. Purchasing now
have the ability to
will give you a free upgrade.
prioritize support issues in
any order, assign them to
representatives create
relations between individual
issues.
Date: Dec, 02 2003 Date: Mar, 31 2003 Date: Mar, 17 2003 Date: Nov, 25 2002 |
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