Customer Relationship
Call Centre is comprehensive,
Available as a standalone
PMP is a performance monitor
Management Solution , Email
fast and easy to use support
application or as an
for remote Windows servers.
Tracking / Incident
desk software for businesses
integrated module of DNA,
You can monitor the real
Management, Staff logins
dealing with customers
NetSupport Helpdesk is a
time CPU, memory and disk
with role based security,
problems and service
powerful and wholly web
usage status from the
Timesheet management and
requests. With Call Centre
based solution providing
several networked servers
reporting , Any languages
you can record and resolve
detailed recording and
and can be notified for the
and double-byte character
problems, monitor your
tracking of user Help
specific server status.
sets , Comprehensive issue
business performance and
Requests
tracking systems.
much more.
Date: Jun, 22 2005 Date: Aug, 11 2003 Date: Nov, 29 2004 Date: Oct, 23 2006 |
Polar Help Desk is a web
Been There, Done That! is an
ONTIVA FUSION is a fully
Access your computer
based solution that helps
affordable IT help desk
integrated communication
connected to the
you organize support
program. Quickly and easily
solution that facilitates
Intranet/Internet via
department. With its
record, update, search and
real-time sales, customer
Internet Explorer from
features like incident
report on users, their
support and marketing
anywhere in the world.
management, knowledge base,
computers, software,
strategy through the
email integration, reports
peripherals and their
Internet.
and user friendly interface
problems. This version adds
it helps you manage your
integrated charts and backup
support department.
and restore.
Date: Mar, 30 2006 Date: Dec, 28 2005 Date: Jul, 25 2006 Date: Jan, 12 2007 |