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{
Helpdesk & Remote PC
}|
With LIVECHAT ContactCenter
VueChat is a Customer Service
CafeMan is the virtual cyber
Problem Solved! 4.6 is an
your customers will be able
software for the Government
cafe manager who works for
easy to use help desk
to contact you on demand.
and Corporations, web based,
you automating the whole
program with both a Windows
Your will be able to learn
featured with live video
process of you cafe
and web interface for
their needs and provide them
chat, VoIP and Customer
management, billing, keeping
recording, updating and
with appropriate
Relationship Management
track of activities, etc.
reporting on problems and
information, which can help
(CRM) functions.
their solutions. It also
with the sales.
allows for quick updating of
PC, software and peripherals
inventory.
Date: Sep, 08 2006 Date: Jan, 01 2005 Date: Jan, 01 2004 Date: Dec, 28 2004 |
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IPI.HELPDESK improves the
MGCS version 2006 includes an
Customer Relationship
Call Centre is comprehensive,
process of communication
easy to use desktop
Management Solution , Email
fast and easy to use support
with customers by providing
application, with a
Tracking / Incident
desk software for businesses
a simple and intuitive
redesigned web interface and
Management, Staff logins
dealing with customers
interface both to customer
new Pocket PC applet. All
with role based security,
problems and service
and employees, ensuring full
three components can work
Timesheet management and
requests. With Call Centre
control and transparency of
together and are included in
reporting , Any languages
you can record and resolve
this process.
the license price. Ideal
and double-byte character
problems, monitor your
for a single user or small
sets , Comprehensive issue
business performance and
support staff.
tracking systems.
much more.
Date: Dec, 20 2006 Date: Mar, 31 2006 Date: Jun, 22 2005 Date: Aug, 11 2003 |
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