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ITIL Service Management Excellerator

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ITIL Service Management Excellerator

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The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives.
Platform(s): Windows
Date: Jan, 15 2006
Author: PWX PWX, http://www.processworx.com/products/ITSM/itsmx.htm
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