Queuing Model ExcelHits: 13
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Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.
Platform(s): Windows
Date: Jul, 16 2001 Author: David Morcom, http://www.bizpeponline.com/QueuingModel.html {
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