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swDesk Online Support System

The swDesk Online Support System is an innovative customer relationship management (CRM) software solution designed to help manage customer requests with greater efficiency and accuracy. An advanced application with a wide range of features, swDesk ensures that your company delivers the highest level of customer service and support. Features include a powerful knowledge base, unlimited number of tickets allowed, attachments support, customizable interface, performance tracking, canned responses tool, support for high volume sites, advanced permission settings and more. Online companies around the globe use swDesk to reduce response times, streamline support, and track productivity to provide superior customer service.

Platform(s): Linux, Windows, FreeBSD, Mac OSX, Sun Solaris
Date: Jan, 04 2006
Author: swDesk LLC, http://www.swdesk.com/

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