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Help Desk

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Comdev Customer Helpdesk

Hits: 15
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SupportWare

Hits: 11
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DeskPRO

Hits: 9
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Free Contact form

Hits: 2
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* Comdev's support ticketing
SupportWare has been created
DeskPRO is an advanced
To make the website more
system isn’t the only
to handle support issues
web/email support system.
attractive we need to put
choice. But it is a good
from your users. This
Features email processing,
some dynamic pages in the
solution for designers
software will email the
attachments, custom fields,
site. Dynamic pages may be
wanting to maintain their
Admin when a new issue is
multi lingual, calendar,
Polls, Contact form, feed
creative website layout.
posted and email the poster
tasks, instant replies,
back form etc. With the
Reviewers have mentioned
when someone answers this
custom reporting, visible
feedback form the clients
they don’t like hacking up
issue. The drop down boxes
source, pms, over 80
will be able to have contact
their designs to fit other
in the application are
settings, tech permissions,
relationship with you. They
systems. We implemented a
configurable in the admin
payment functions, advanced
can post enquiry about your
small piece of code that
section of the software.
FAQ, saved search queries,
product or services. With
designers can paste where
Users can upload supporting
escalations and much much
the contact form it will be
they want on the front-end,
files to your server
more.
easy to build a strong
which pulls in the PHP/MySQL
directory.
 
customer relation. The
customer helpdesk. * We had
 
 
contact form delivered by AJ
to make it real simple on
 
 
Square Inc is easy to
the back-end too. Nobody
 
 
install. Just copy the files
wishes to mess with
 
 
into server and and give the
complicated configuration
 
 
link. You can start receving
files & phpMyAdmin, so
 
 
orders in your mail box. Its
we developed an Installation
 
 
a complex but easy to work
Wizard that gets the admin
 
 
form to mail script.
area up and going. * If you
 
 
 
would like, you’re welcome
 
 
 
to install and try our
 
 
 
complete system for FREE.
 
 
 
Also, if there’s time you’ll
 
 
 
find features/benefits, a
 
 
 
live demo and customer site
 
 
 
examples at our website.
 
 
 


Date: May, 18 2005


Date: May, 16 2005


Date: Apr, 27 2005


Date: Apr, 20 2005
An intelligent web-based
Call Center Software Free ,
Call Center Reloaded is an
Help Desk Software By Help
helpdesk system. It adopts a
Info Call Center to support
excellent free web based
Desk Revolutions (FreeWare
more effective ticket
your business customer
call center. This software
GPL). This is the latest
sorting/ranking method
support needs. This free
is written in php and uses a
free customer support help
besides the new "closed
Customer Support Info Call
MySQL backend. The free call
desk software iteration in
ticket" feature. It
Center Software allows users
center software “much like a
an effort to create robust
supports quotation boxes,
to submit call center
help desk” was written in
business level support tools
image icons in messages,
tickets, and call center
order to allow small to
that run under the PHP
quote of the day, flagging,
staff to review and respond
medium size call centers to
environment. Help Desk
search, multiple
to calls. Quickly log
document and priorities
Revolutions supports trouble
administrators, ticket
support calls to the
inbound calls. C.C.R.
ticket creation and
categories, automatic
customer support database.
features call center users,
management with an optional
reminder to customers to
Call Center Software can be
including managers,
email function. The help
read messages etc. You can
used to improve the
technicians and special
desk software also contains
even tell if your customers
efficience of any department
access technicians. The Call
a property management
have read your replies.
of organization. Please
Center Software also has an
component along with
 
visit our web site for info
easy installation wizard,
optional trouble ticket
 
call center screen shots,
which allows the installer
billing, so you can create
 
software. The callcenter
minimal knowledge of PHP and
invoices for help desk
 
can be used on almost any
MySql. Please visit our web
calls. The helpdesk
 
server configuration, try it
site to download the free
supports multiple levels of
 
now. Check back often we
call center software, view
access and administration
 
constantly update this help
screen shots, and take a
allowing streamlined
 
desk call center software.
live call center demo.
operations between end-user,
 
 
 
technicians and help desk
 
 
 
software administrators.
 
 
 
This is 100% free software.


Date: Apr, 19 2005


Date: Apr, 19 2005


Date: Apr, 19 2005


Date: Apr, 19 2005
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