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{
Help Desk
}|
Isolsoft's Support Center is
IssueTrak is a leading
Version 1.8 Released
The jab:ITS Incident Tracking
a versatile Help Desk system
provider of 100% web-based
05/04/2006. Help Desk -
System provides a
intended for organizations
Help Desk, Support Desk,
Support Ticketing -
browser-based help desk
which give support to their
Asset Management, and Issue
Knowledge Base - F.A.Q -
system for tracking and
customers and members. Some
Tracking Solutions. Our
Customer Testimonial System
reporting customer support
of its key features:
customers in 13 countries
- Support Ticket >to
issues and occurrences. Its
PHP/MySQL based; unlimited
around world include Exxon,
Article Conversion -
features include user
number of techs and users
EDS, Sprint, Time Warner,
Multiadmin Support -
registration and login, up
allowed; intuitive and easy
Verizon, Knight-Ridder,
Template System - Comment
to ten customizable data
to use staff, admin and user
Ralph Lauren, AC Nielsen and
System... Your complete
fields, ability for
panels; 100% web based;
hundreds more across 21
helpdesk solution.
customers to add and modify
Ticket submissions via web
major industry groups.
The
their own incident items,
or email; Knowledge base;
IssueTrak solutions provide
ability to assign incident
User base; optional user
a complete problem
items to users, ability to
registration and login;
resolution engine, including
search incident database,
customizable features and
a two-level knowledge base,
email notification, message
templates; privacy and
Active Directory/LDAP
posting for discussion of
permission settings;
support, incoming e-mail
issues, and more.
multiple language support;
support and a complete Asset
automated email
Management solution. Based
notifications of ticket
on Microsoft SQL Server Data
status; predefined replies;
Base technology, the
optional assigment of
IssueTrak solutions are
tickets to technicians by
designed from the ground up
department; private
to be extremely easy to use,
messaging service for staff
installs in less then one
members; unlimited custom
day, provides 100% remote
fields; in-depth
web access We provide the
personalized reports and
best technical support and
statistics; view and
customer care in the
advanced search of users'
industry and continue to
history, account, tickets,
have nearly 100% customer
knowledge base, etc; easy
satisfaction.
Installation... and much
more.
Date: Oct, 28 2006 Date: Jun, 01 2004 Date: Apr, 05 2006 Date: Jul, 13 2005 |
|
JR-Helpdesk is a
What can Live Desk Pro do you
Easy to install support
Bells and whistles don't make
featured-rich email
or how can it help your
ticket/live support system.
a great software. But a
ticketing support system
business and eBay customers?
Utilises MySQL database. Add
solid ticket support system
written purely in PHP/MySQL.
Gives you a live web-based
users to system. Different
with integrated live chat
It has all the features that
help support service Make
administration levels. No
and anchored in the
you need to help you provide
you look professional
login required to create
technical and customer
quality support to your
Automate your business and
tickets. View open/closed
support you rightly deserve
customers. It supports
Saves many customer support
tickets. Assign tickets to
before, during and after the
unlimited moderators and
hours... Store and download
different depts. Search
handshake does. We
unlimited departments. It
latest upgrades... Convert
tickets. Optional live
understand that.
Enter
has rating functions which
more prospects to
support module. Nice clean
Omni Help Desk, a
let you know how your
customers... Skyrocket
interface.
no-nonsense software that
moderators perform when
customer loyalty and
quickly and easily allows
dealing with your valuable
satisfaction... Increase
you to manage, monitor
customers. Full Lifetime
the percentage of repeat
& maintain unlimited
support and upgrade PLUS
customers... PLUS MUCH MORE!
agents, departments and
FREE Installation.
tickets via: A
lightening-fast interface +
Website integration + A
knowledge base extractable
in whole or part to your
customer tickets + POP3
email piping + Auto-refresh
every 30 sec + Unique ticket
category creator +
Customizable canned email.
There are no hidden charges
or setup fees at Omni. Drive
our demo while a tech
conducts an instant
compatibility check of your
server, and remember, if you
need it managed, monitored
and maintained absolutely
right from the get-go,
power it with Omni Help
Desk. Ask for a 10-day FREE
trial, FREE installation!
FREE when you purchase OSS
Del5!
Date: Jan, 02 2007 Date: Jul, 27 2006 Date: Jul, 10 2006 Date: May, 27 2006 |
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