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Help Desk

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iFsupport

Hits: 11
*****
0.0

SupportPRO Helpdesk

Hits: 11
*****
0.0

ExoPHPDesk

Hits: 11
*****
1.0

Accliptic Support

Hits: 11
*****
0.0
iFsupport is a GREAT, simple
SupportPRO is a powerful help
ExoPHPDesk is a HelpDesk for
Accliptic Support is a
to use help desk, which
desk software with
Internet companies that
web-based customer
gives your users the basic
integrated knowledge base.
require communicating with
relationship management/help
ability of sending in
It allows users to submit
their customers. Includes
desk software tool for small
tickets to set departments,
trouble tickets by email or
Admin Area, Staff Area,
and medium sized
with set urgency levels. You
web form, and email the
Member Area. With a
businesses. The product
can create unlimited admin
creator of a trouble ticket
fast,easy template and Live
of three years of
and staff members where some
when updating or closing out
chat system, it is the
development, Accliptic
functions are only available
a trouble ticket. The
superior
Support provides a powerful
to the admins. You can
main features include:
one. Add/Edit/Delete/Email
- yet flexible - means to
close, re-open, delete
*Email Piping:
Admins,Staff,Members.
connect with one's customers
tickets, and add custom
Create/Modify tickets based
Create/Edit/Delete/Close/
and sales prospects. Whether
themes. Just take a look !!
on customer emails
Open Tickets.
you run a small internal
 
 
Send/View/Delete/Reply
help-desk or provide support
 
 
Private
for products & services
 
 
Messages. Add/Edit/Delete
world-wide, Accliptic
 
 
F.A.Q. in Integreted
Support can be a powerful
 
 
Knowledge Base. Fetch Mail
tool for your business
 
 
through any Mail server and
needs. ... Accliptic
 
 
convert to tickets.
Support features: -
 
 
Ability to search tickets.
Customer inquiry tracking
 
 
ADD/EDit/Delete staff notes
and response
 
 
viewable by staff/admins.
functionality. - Unlimited
 
 
IP Lookup feature to check
number of CSRs/users. -
 
 
the server status of
Low, one-time/non-recurring
 
 
specific ports. Mail
licensing. - Intuitive and
 
 
Piping, Unlimited Saved
attractive default
 
 
Responses, TroubleShooters.
interface. - Can be easily
 
 
New mail piping supports
integrated into any existing
 
 
multiple mail programs and
web site. - Web and email
 
 
is far more flexible. New
based inquiry submission. -
 
 
version contains mySQL
Customer discussion
 
 
Toolbox with mySQL backup.
forum. - Searchable
 
 
And Much Much More. Easy
knowledge base. -
 
 
Web-Based Installation.
CSR-to-CSR mail. -
 
 
1.2.1 is much more secure
Notices. - Trouble
 
 
now.
ticketing. - Much, much
 
 
 
more! Please view our
 
 
 
web site today for more
 
 
 
information!
 
 
 
http://www.accliptic.com/
 
 
 
products/as/


Date: Apr, 17 2006


Date: Apr, 04 2006


Date: Feb, 01 2006


Date: Dec, 19 2005
InnovateHelpDesk is a full
'Secure Desk' is web based
The CustomerSupport Server
PhpMyDesk contains all the
featured support desk
'secure' helpdesk system.
makes it easy for you to
basic features as required
feature. Many unique key
The most important
provide a fully functional
by users... as it is written
features are making
difference from the other
support management system to
in PHP it is very easy to
InnovateHelpDesk different
helpdesk softwares is that
your customers. This product
install....Please visit the
from other support desk
Secure Desk stores all
covers everything a web site
project page for more details
softwares. InnovateHelpDesk
informations and data into
owner needs to service their
 
can assign tickets to
MySQL database as Rijndael
customers support needs,
 
operators with advanced load
(AES) 128/256 Bit encrypted
whether the site offers
 
balancing, can track the
and base64 encoded.
products or services.
 
status of tickets and send
Administration password is
Charge your customers
 
information emails to people
unique authorization that
monthly fees and create an
 
according to your rules,
enables encyption/decrption
additional revenue stream
 
personalized emails both in
keys and has full access to
for your business.
 
html and plain, ticket
MySQL data. In other words,
 
 
creating from emails,
nobody can decrypt stored
 
 
supports attachments, highly
data if there is no
 
 
customizable, easy
administration password is
 
 
installation, free upgrade
available. Members have,
 
 
and support, advanced custom
of course, restricted access
 
 
unlimited fields and
such that each member can
 
 
customizable autoresponders,
decrpyt own posts and
 
 
and much more.
replies to the posts.
 
 
InnovateHelpDesk is a full
Secure Desk's crucial source
 
 
featured support desk
code is protected by ionCube
 
 
software with the lowest
(encoder). This allows
 
 
price and %100 re-brandable
administrator to keep the
 
 
structure. For more details
100 encrypytion / decryption
 
 
and online demo, please
keys always protected. Each
 
 
visit our website.
license comes with its own
 
 
 
100 unique keys.
 
 
 
REQUIREMENTS PHP 4 >=
 
 
 
4.0.2, PHP 5 required with
 
 
 
the --with-mcrypt[=DIR]
 
 
 
(mcrypt module). MySQL 4
 
 
 
>= 4.0, single MySQL
 
 
 
database.
 
 


Date: Dec, 06 2005


Date: Sep, 27 2005


Date: Sep, 14 2005


Date: Jun, 24 2003
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