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Help Desk

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iDesk

Hits: 7
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iFsupport

Hits: 12
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InfoBase

Hits: 7
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innovateHelpDesk

Hits: 11
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iDesk is a helpdesk software
iFsupport is a GREAT, simple
InfoBase is an easy to
InnovateHelpDesk is a full
that allows you to process
to use help desk, which
implement and use technical
featured support desk
your daily support request.
gives your users the basic
support system perfect for
feature. Many unique key
It will help you to create a
ability of sending in
small to medium sized
features are making
customer support center
tickets to set departments,
websites and businesses. It
InnovateHelpDesk different
where you can facilitate
with set urgency levels. You
features a weighted search
from other support desk
eased communication and
can create unlimited admin
system that helps to ensure
softwares. InnovateHelpDesk
issue tracking between
and staff members where some
that your clients will get
can assign tickets to
customers and support
functions are only available
the most relevant articles
operators with advanced load
staffs. iDesk not only
to the admins. You can
returned when they search.
balancing, can track the
provide general ticket
close, re-open, delete
 
status of tickets and send
handling, but also have
tickets, and add custom
 
information emails to people
email POP3 processing,
themes. Just take a look !!
 
according to your rules,
private message, job
 
 
personalized emails both in
scheduler, knowledge base,
 
 
html and plain, ticket
and download center. For
 
 
creating from emails,
hotscripts.com users, get
 
 
supports attachments, highly
special price at $99.
 
 
customizable, easy
Discount coupon:
 
 
installation, free upgrade
"HOTSCRIPTS".
 
 
and support, advanced custom
 
 
 
unlimited fields and
 
 
 
customizable autoresponders,
 
 
 
and much more.
 
 
 
InnovateHelpDesk is a full
 
 
 
featured support desk
 
 
 
software with the lowest
 
 
 
price and %100 re-brandable
 
 
 
structure. For more details
 
 
 
and online demo, please
 
 
 
visit our website.


Date: Sep, 06 2005


Date: Apr, 17 2006


Date: Jun, 09 2005


Date: Dec, 06 2005
AgileBill features a powerful
IntelloDesk™ is
Supporting your customers has
IRM is a powerful web-based
ticket system that
avidInteractive's™ new
never been easier.
asset tracking system built
seamlessly integrates with
intelligent helpdesk system.
IntelloDesk will allow you
for IT departments and
its comprehensive billing
Unlike many other HelpDesk
to handle all of your
HelpDesks. It keeps detailed
and account management tools
applications, IntelloDesk is
customers inquiries,
information about each
geared for multiple
easy to use, install and
tickets, and emails, all in
computer, as well as a
industries, including
manage. You can keep track
one location.
complete history and TODO
digital goods, web hosts,
of all your customers
IntelloDesk comes complete
repair list tracking. Key
ISPs, and VOIP providers.
questions and queieries in
with WYSIWYG Knowledgebase
features include: Detailed
The Ticket system supports
an easy to access
Management, adaptive spam
tracking of computers, by
e-mail piping via POP and
application. IntelloDesk is
filtering, Server
RAM Types, operating
IMAP accounts, unlimited
easy to join up with other
Statistics, Ticket language
systems, hard drive space,
staff with configurable
applications you might be
translation, attachment
the amount of RAM, etc., The
permissions, unlimited
running.
handling, email piping,
ability to search through
departments with
 
detailed ticket statistics,
computers, software, and
customizable group
 
task managment, private
jobs with powerful tools,
requirements so you can sell
 
messaging between staff,
Software tracking, with
access to clients needing
 
suggested solution articles,
location, platform, serial
varying support levels, as
 
templating and skin system,
numbers, comments, and
well as powerful search and
 
and a plugin system that
version fields, Powerful
reporting capabilities.
 
allows you to integrate
tracking system, with
With AgileBill, there is
 
IntelloDesk into 3rd party
priorities, TODO jobs,
no need to maintain separate
 
systems or simply expand on
followups to jobs, and a
systems for account
 
IntelloDesk's power
repair history tracking,
registration, management,
 
features. Forget
Software association with
and authentication as it
 
cumbersome helpdesks, and
computers, license tracking,
handles all this as well as
 
confusing installation
Tested in situtaions with
billing, invoicing, and
 
processes. Come see what
thousands of rows of data,
reporting on the commerce
 
you've been missing!
which IRM handled
side. Other available
 
 
exceedingly well, Upcoming
plugins for AgileBill
 
 
IRMPorts, detailed reports
include Affiliates, Campaign
 
 
on various catagories, as
Tracking, Web Hosting &
 
 
well as software license #
Domain Automation,
 
 
tracking, enhanced security,
Integration with popular CMS
 
 
tracking-searches, and more.
and Forum Systems, Content
 
 
 
Protection for sellers of
 
 
 
Digital Goods, and much more.
 
 
 


Date: Oct, 04 2005


Date: Jun, 10 2005


Date: Apr, 21 2006


Date: Jan, 05 2001
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