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Help Desk

 }

SitePanel3

Hits: 6
*****
0.0

Integrated Tickets, Accounts, and Billing

Hits: 12
*****
0.0

Secure Desk

Hits: 7
*****
0.0

TakeScript HelpDesk

Hits: 8
*****
0.0
SitePanel3 is a
AgileBill features a powerful
'Secure Desk' is web based
TakeScripts HelpDesk is the
fully-featured enterprise
ticket system that
'secure' helpdesk system.
perfect solution for
level support and
seamlessly integrates with
The most important
providing online support to
information centre for
its comprehensive billing
difference from the other
your customers. From small
businesses and their
and account management tools
helpdesk softwares is that
businesses to larger
clients. The system is
geared for multiple
Secure Desk stores all
corporations, TakeScripts
designed to be extremely
industries, including
informations and data into
HelpDesk gives you the power
user-friendly but at the
digital goods, web hosts,
MySQL database as Rijndael
and control you need to
same time affording
ISPs, and VOIP providers.
(AES) 128/256 Bit encrypted
simplify communication with
experienced users a
The Ticket system supports
and base64 encoded.
your clients - you'll save
multitude of advanced
e-mail piping via POP and
Administration password is
time and money.
options allowing them to
IMAP accounts, unlimited
unique authorization that
 
fully leverage the power and
staff with configurable
enables encyption/decrption
 
range of features the system
permissions, unlimited
keys and has full access to
 
has to offer. SitePanel3
departments with
MySQL data. In other words,
 
consolidates all of your
customizable group
nobody can decrypt stored
 
support efforts into a
requirements so you can sell
data if there is no
 
single web based
access to clients needing
administration password is
 
application. SitePanel3
varying support levels, as
available. Members have,
 
is successor to the popular
well as powerful search and
of course, restricted access
 
SItePanel 2 help desk system
reporting capabilities.
such that each member can
 
which is currently used by
With AgileBill, there is
decrpyt own posts and
 
over 100 companies world
no need to maintain separate
replies to the posts.
 
wide.
systems for account
Secure Desk's crucial source
 
 
registration, management,
code is protected by ionCube
 
 
and authentication as it
(encoder). This allows
 
 
handles all this as well as
administrator to keep the
 
 
billing, invoicing, and
100 encrypytion / decryption
 
 
reporting on the commerce
keys always protected. Each
 
 
side. Other available
license comes with its own
 
 
plugins for AgileBill
100 unique keys.
 
 
include Affiliates, Campaign
REQUIREMENTS PHP 4 >=
 
 
Tracking, Web Hosting &
4.0.2, PHP 5 required with
 
 
Domain Automation,
the --with-mcrypt[=DIR]
 
 
Integration with popular CMS
(mcrypt module). MySQL 4
 
 
and Forum Systems, Content
>= 4.0, single MySQL
 
 
Protection for sellers of
database.
 
 
Digital Goods, and much more.
 
 


Date: Oct, 04 2005


Date: Oct, 04 2005


Date: Sep, 27 2005


Date: Sep, 22 2005
The CustomerSupport Server
Trouble Ticket is a complete
iDesk is a helpdesk software
ProSupport is a powerful
makes it easy for you to
free help desk system with
that allows you to process
script that enables clients
provide a fully functional
many features for your
your daily support request.
to help themselves. Clients
support management system to
office's IT department. It
It will help you to create a
can browse through your
your customers. This product
allows users to submit a
customer support center
Knowledge Base articles,
covers everything a web site
Trouble Ticket and the staff
where you can facilitate
download helpful utilities
owner needs to service their
to work on and track the
eased communication and
and tools, view company
customers support needs,
Tickets. Two access levels
issue tracking between
announcements in real time,
whether the site offers
for staff accounts are
customers and support
or submit a trouble ticket
products or services.
available. The script comes
staffs. iDesk not only
to your support team.
Charge your customers
with a simple installer and
provide general ticket
ProSupport was built on
monthly fees and create an
it is customizeable and
handling, but also have
several key features that
additional revenue stream
'brandable'. Notable
email POP3 processing,
are important to maintaining
for your business.
features include: -
private message, job
a good relationship with
 
searchable, sortable, and
scheduler, knowledge base,
your clients. It is a tool
 
customizeable Tickets
and download center. For
to help you answer your
 
list - create custom fields
hotscripts.com users, get
clients' questions with ease
 
to store user data - create
special price at $99.
and efficiency. Several
 
custom priority levels and
Discount coupon:
important features such as
 
notification lists - email
"HOTSCRIPTS".
email piping, complete
 
updates of new Tickets,
 
ticket management, server
 
Ticket status, etc -
 
scanning, per department
 
detailed Ticket browser with
 
registration requirements,
 
several Ticket status levels
 
template based design for
 
and delegation - most
 
easy customization, and an
 
features are modular: remove
 
advanced activity alert
 
any that you don't want -
 
program (ProAlert) are all
 
Trouble Ticket is actively
 
included in the base package
 
developed and the author is
 
to enable you to serve your
 
happy to implement requested
 
customers better and faster
 
features Requires a
 
than ever before.
 
MySQL database (the
 
 
 
installer makes the tables
 
 
 
for you and writes a
 
 
 
settings file).
 
 


Date: Sep, 14 2005


Date: Sep, 06 2005


Date: Sep, 06 2005


Date: Aug, 29 2005
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