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{
Help Desk
}|
Every wonder what it would
Free Help Desk Software by
Help Desk Software By Help
This is a helpdesk written by
really be like to have FREE
Help Desk Reloaded. Free
Desk Revolutions (FreeWare
Network Administrators for a
help desk software was
web based PHP helpdesk
GPL). This is the latest
Windows Client network. It
professionally written?
software using a MySql
free customer support help
uses PHP and MySQL, as well
Help Desk Point is a new
database. This Help Desk
desk software iteration in
as WMI. It features an
open source help desk
Customer Support Web App is
an effort to create robust
automatic inventory program
application based on php and
being used by profit and
business level support tools
that works with all WMI
mysql. It’s easy to use,
non-profit organizations
that run under the PHP
compatible clients(2000,XP
and highly customizable.
globally. The Help Desk
environment. Help Desk
by default, WIN9X/NT with
Software has been tested
Revolutions supports trouble
add-on). It is still being
extensively on WinNT, Apple
ticket creation and
actively developed as it is
OS X Server, FreeBSD and
management with an optional
in use on the creators
Linux. End users create
email function. The help
network.
support tickets, help desk
desk software also contains
managers and technicians
a property management
then login to the help desk
component along with
and enter resolutions or
optional trouble ticket
search threw past calls.
billing, so you can create
This free Help Desk Package
invoices for help desk
includes an automatic
calls. The helpdesk
install script minimizing
supports multiple levels of
your need to deal with MySQL
access and administration
directly. We have just
allowing streamlined
added new sorting features
operations between end-user,
to the help desk, and also
technicians and help desk
the next page feature to
software administrators.
help reduce clutter. Now
This is 100% free software.
with Email Notification
support, and a better design
interface. We with support
for web hosting using DB
Prefixing. The help desk
also includes invoicing. We
have also just recently
updated the software, so
check our web site often for
updates and new features
added to this exciting free
project.
Date: Apr, 19 2005 Date: Aug, 22 2006 Date: Apr, 19 2005 Date: Dec, 28 2004 |
|
PHP helpdesk designed for
HelpDesk Pilot is
Full Featured Customer
HOT is a user-friendly
smaller companies who can't
multi-lingual, 100% web
Support Application. Easy
helpdesk/trouble-ticket
spend thousands on
based, php & mysql
to use client interface,
system written using PHP and
commercial helpdesk programs
driven support / trouble
powerful administration.
MySQL. It is very powerful,
and licensing but want some
ticket solution. Turn
Automatically import emails
easy to administer, quick to
of the commercial features.
customer emails into tickets
to the ticket system for
configure and is designed
Includes multi tech ticket
and each email id as a
ease of support management
using CSS and compliant code
tracking with reports,
deparment. Add support
and tracking and/or use the
to allow for easy theme
knowledge base, automatic
members (staff) to a
web inteface. Includes all
changes.
inventory and more.
department. Each ticket
expected functionality
(issue) is grouped by
including Smart
responses and each activity
Knowledgebase, Trouble
is tracked. It takes a
Shooter, Announcements,
minute to setup helpdesk
Downloads, and Submission of
pilot on your webserver.
Tickets. Reduce support
Yes, in a minute you would
requests by automatically
have moved to a more advance
searcing Knowledgebase when
helpdesk management
clients submit tickets,
solution.
As an
automatically offer possible
administrator you have 100%
solutions. Pool together
control over your helpdesk
your entire support staff's
activity. With announcement
knowledge and experience
and news feature keep your
into a single channel to
team (staff) informed about
provide the best support for
latest developments. Help
your clients. Advanced
Desk Pilot also supports
features such as Filtering
Canned Responses, Custom
rules, Spam filter, and
Fields, MS SQL Server
Communication tools along
database support, LDAP /
with many others.
Active Directory integration.
Date: Jan, 04 2006 Date: Nov, 15 2006 Date: Nov, 13 2006 Date: Oct, 22 2004 |
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