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{
Help Desk
}|
Every company does business
Improve the quality of your
DeskLance is a HelpDesk for
Supporting your customers has
according to diffent
support by providing an
Internet companies that
never been easier.
processes. This action item
integrated help desk
require communicating with
IntelloDesk will allow you
tracking tool is designed to
solution that effectively
their customers. Includes
to handle all of your
be used for any company to
manages and controls your
Admin Area, Staff Area,
customers inquiries,
match their process. Data
support traffic. Your
Member Area. With a
tickets, and emails, all in
collected as part of doing
visitors enjoy high-level
fast,easy template and Live
one location.
business is unique to
support with fast and
chat system, it is the
IntelloDesk comes complete
programs and projects, and
accurate support. Enjoy
superior one.
with WYSIWYG Knowledgebase
therefor this tool is also
features like an email
Add/Edit/Delete/Email
Management, adaptive spam
easy to agument to meet up
parser that takes your
Admins,Staff,Members.
filtering, Server
with how you already to
incoming email and creates
Create/Edit/Delete/Close/
Statistics, Ticket language
business. This tool brings
tickets or applies them as
Open Tickets.
translation, attachment
action items to the Internet
replies to your existing
Send/View/Delete/Reply
handling, email piping,
with easy access via web
tickets. It handles all
Private Messages.
detailed ticket statistics,
browsers and email. Its a
incoming email from any
Add/Edit/Delete F.A.Q. in
task managment, private
full feature tool with every
number of POP accounts.
Integreted Knowledge Base.
messaging between staff,
day use in mind. You will
Email Filters allow you to
Fetch Mail through any Mail
suggested solution articles,
wonder how you ever did
filter the route of new
server and convert to
templating and skin system,
business with out it.
emails. SupportTrio includes
tickets. Ability to search
and a plugin system that
an impressive set of
tickets. ADD/EDit/Delete
allows you to integrate
features including: Advanced
staff notes viewable by
IntelloDesk into 3rd party
Email Parser, Multiple POP
staff/admins. IP Lookup
systems or simply expand on
accounts. Multiple ticket
feature to check the server
IntelloDesk's power
views/layouts, template
status of specific ports.
features.
Forget
system,
Mail Piping, Unlimited Saved
cumbersome helpdesks, and
assign/merge/resolve/clos e
Responses, TroubleShooters.
confusing installation
ticket options, central CSS
New mail piping supports
processes. Come see what
file, graphs of reports,
multiple mail programs and
you've been missing!
integrated knowledgebase,
is far more flexible. New
personalization options,
version contains mySQL
troubleshooters and much
Toolbox with mySQL backup.
more. View our online demo
And Much Much More. Easy
today or sample our 30 day
Web-Based Installation.
free trial and learn why
SupportTrio is the
professional support
ticketing choice.
Date: May, 08 2006 Date: May, 04 2006 Date: May, 02 2006 Date: Apr, 21 2006 |
|
iFsupport is a GREAT, simple
Version 1.8 Released
SupportPRO is a powerful help
ExoPHPDesk is a HelpDesk for
to use help desk, which
05/04/2006. Help Desk -
desk software with
Internet companies that
gives your users the basic
Support Ticketing -
integrated knowledge base.
require communicating with
ability of sending in
Knowledge Base - F.A.Q -
It allows users to submit
their customers. Includes
tickets to set departments,
Customer Testimonial System
trouble tickets by email or
Admin Area, Staff Area,
with set urgency levels. You
- Support Ticket >to
web form, and email the
Member Area. With a
can create unlimited admin
Article Conversion -
creator of a trouble ticket
fast,easy template and Live
and staff members where some
Multiadmin Support -
when updating or closing out
chat system, it is the
functions are only available
Template System - Comment
a trouble ticket.
The
superior
to the admins. You can
System... Your complete
main features include:
one.
Add/Edit/Delete/Email
close, re-open, delete
helpdesk solution.
*Email Piping:
Admins,Staff,Members.
tickets, and add custom
Create/Modify tickets based
Create/Edit/Delete/Close/
themes. Just take a look !!
on customer emails
Open Tickets.
Send/View/Delete/Reply
Private
Messages.
Add/Edit/Delete
F.A.Q. in Integreted
Knowledge Base. Fetch Mail
through any Mail server and
convert to tickets.
Ability to search tickets.
ADD/EDit/Delete staff notes
viewable by staff/admins.
IP Lookup feature to check
the server status of
specific ports.
Mail
Piping, Unlimited Saved
Responses, TroubleShooters.
New mail piping supports
multiple mail programs and
is far more flexible. New
version contains mySQL
Toolbox with mySQL backup.
And Much Much More. Easy
Web-Based Installation.
1.2.1 is much more secure
now.
Date: Apr, 17 2006 Date: Apr, 05 2006 Date: Apr, 04 2006 Date: Feb, 01 2006 |
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