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popular collection of scripts for all

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{ 

Help Desk

 }

eSupport

Hits: 7
*****
0.0

eTicket

Hits: 22
*****
0.0

ExoPHPDesk

Hits: 11
*****
1.0

Ezy help desk software

Hits: 7
*****
0.0
eSupport is a robust and
eTicket is an electronic
ExoPHPDesk is a HelpDesk for
In today's market, a majority
flexible support solution.
(open source) support ticket
Internet companies that
of helpdesks are built for
Features a stable email >
system based on osTicket,
require communicating with
Internet service providers,
helpdesk routine, department
that can receive tickets via
their customers. Includes
but ezyhelpdesk can be
handling, unlimited staff
email (pop3 or pipe) and a
Admin Area, Staff Area,
utilized by a wide range of
members with ability to set
web-based form, as well as
Member Area. With a
industries. Ezyhelpdesk is
specific permissions,
manage them using a web
fast,easy template and Live
capable of handling
complete ticket management,
interface, with many new
chat system, it is the
unlimited departments and
FAQ management, SMS
features and bug fixes.
superior
staff assisting users.
forwarding, Personalization
 
one. Add/Edit/Delete/Email
Clients can either submit
(Seperate Calendar and
 
Admins,Staff,Members.
support requests via E-mail
Addressbook for staff), A
 
Create/Edit/Delete/Close/
which will be logged into
comprehensive web based
 
Open Tickets.
ezyhelpdesk or they can use
interface for customers,
 
Send/View/Delete/Reply
a web based submission form.
Your customers can create
 
Private
 
tickets via either web based
 
Messages. Add/Edit/Delete
 
interface or through email,
 
F.A.Q. in Integreted
 
private messaging between
 
Knowledge Base. Fetch Mail
 
staff members, ticket
 
through any Mail server and
 
grouping based on priorities
 
convert to tickets.
 
and status, predefined
 
Ability to search tickets.
 
replies ability, template
 
ADD/EDit/Delete staff notes
 
based, ticket locking to
 
viewable by staff/admins.
 
prevent duplicate replies,
 
IP Lookup feature to check
 
backup system, IP+Email
 
the server status of
 
banning, ticket notes,
 
specific ports. Mail
 
ticket flagging, ability to
 
Piping, Unlimited Saved
 
specify custom fields,
 
Responses, TroubleShooters.
 
printable version, multi
 
New mail piping supports
 
language support, popup
 
multiple mail programs and
 
predefined replies and a
 
is far more flexible. New
 
professional interface,
 
version contains mySQL
 
ability to reply directly
 
Toolbox with mySQL backup.
 
via email client, ability to
 
And Much Much More. Easy
 
track emails, email actions,
 
Web-Based Installation.
 
flood protection. Also comes
 
1.2.1 is much more secure
 
with MS Outlook Integration
 
now.
 
and SLA's & Escalations!
 
 
 


Date: Nov, 02 2005


Date: Jan, 05 2007


Date: Feb, 01 2006


Date: Nov, 02 2003
Developed to help support
Costing only $8.00, the
FlexSupport is a powerful
Flextic is a powerful
Fast Track customers, our
professional version of the
help desk tool written in
helpdesk management
application is being used by
highly popular Fast Track
PHP and MySQL. It will allow
application based on ticket
several businesses around
Sites Trouble Ticket System
users to submit trouble
system. Flextic is full
the world. The
is extremely affordable.
tickets via a web form, it
featured live support
professional version
This new and improved
gives you the chance to
package. More
includes a 1yr warranty with
version has a large amount
email the creator of a
personalization function,
full access to technical
of features including: a
trouble ticket when updating
easy to use client interface
support by phone or email, a
better GUI, User
or closing out a trouble
for your visitors, manage
better user administration
Administartion, custom
ticket. FlexSupport is
ticket, faq, news,
center, multiple language
problem categories, emailing
the combination of months of
newsletter, template,
support, and much more.
options, and much much more.
hard work, however it is
validation, statistic,
The FREE version has a few
This version contains a
very easy to use for your
option, skin, languages, ...
of the same features as the
completely redesigned User
customers. Some unique and
Create a lot of groups for
professional version and
Interface, and the
awesome features
most powerful use of
does not include a warranty.
underlying code has also
include: 1. Customisable
user/admin Area, create
 
been reorganized to allow
pages 2. Avatar (a small
staff, admin, superadmin,
 
you greater control over
picture underneace your
user, validator, ...Simple
 
your customer's tickets, and
staff member's name) 3.
installation procedure and
 
also makes it a better
Staff wage calculator (the
full support. Licensed area
 
experience for them by
system can work out staff
where download new skin,
 
allowing them to easily see
wages based on working days
languages, update/upgrade
 
which ticket are open or
and clients' review, you can
and bug fix. With rel.
 
closed, and also when they
hire as many as freelance
1.002 : admin/staff wap
 
were updated. The new design
staff and pay them based on
site, for management from
 
of the Fast Track Sites
the calculator) 4. User
mobile realtime alert :
 
Trouble Ticket System Pro
friendly interface for both
software for your pc to
 
Edition also allows for easy
your staff and clients. 5.
receive realtime
 
changes to it, the
Notes function for staff to
notification of ticket,
 
stylesheet has been redone
communicate internally. 6.
message, and users.. And
 
for ease of changes.
Secure code to block spam
more other ..
 
 
tickets generated through
 
 
 
some scripts. 7. Email
 
 
 
notification to the client
 
 
 
when the ticket is
 
 
 
updated. 8. Random ticket
 
 
 
ID for secure reason. 9.
 
 
 
Closing ticket in 15 days
 
 
 
automatically when ticket
 
 
 
has not been replied by
 
 
 
clients.
 


Date: Jul, 27 2006


Date: Jul, 27 2006


Date: May, 28 2012


Date: Aug, 05 2004
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