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- jQuery Image SliderFree jQuery Slider. Stunning visual effects and lots of professional templates. Drag-n-drop maker Mac and Windows!WOWSlider.com
{
Help Desk
}|
Call Center Software Free ,
The PMOS help desk, once sold
DeskLance is a HelpDesk for
The swDesk Online Support
Info Call Center to support
commercially, is now free
Internet companies that
System is an innovative
your business customer
and open source. The ticket
require communicating with
customer relationship
support needs. This free
system allows for unlimited
their customers. Includes
management (CRM) software
Customer Support Info Call
staff members and
Admin Area, Staff Area,
solution designed to help
Center Software allows users
departments, ticket
Member Area. With a
manage customer requests
to submit call center
statistics, auto-replies and
fast,easy template and Live
with greater efficiency and
tickets, and call center
pre-defined responses,
chat system, it is the
accuracy. An advanced
staff to review and respond
searchable knowledge base,
superior one.
application with a wide
to calls. Quickly log
customer surveys, POP3
Add/Edit/Delete/Email
range of features, swDesk
support calls to the
importing, private staff
Admins,Staff,Members.
ensures that your company
customer support database.
messages, and much more.
Create/Edit/Delete/Close/
delivers the highest level
Call Center Software can be
Open Tickets.
of customer service and
used to improve the
Send/View/Delete/Reply
support. Features include a
efficience of any department
Private Messages.
powerful knowledge base,
of organization. Please
Add/Edit/Delete F.A.Q. in
unlimited number of tickets
visit our web site for info
Integreted Knowledge Base.
allowed, attachments
call center screen shots,
Fetch Mail through any Mail
support, customizable
software. The callcenter
server and convert to
interface, performance
can be used on almost any
tickets. Ability to search
tracking, canned responses
server configuration, try it
tickets. ADD/EDit/Delete
tool, support for high
now. Check back often we
staff notes viewable by
volume sites, advanced
constantly update this help
staff/admins. IP Lookup
permission settings and
desk call center software.
feature to check the server
more. Online companies
status of specific ports.
around the globe use swDesk
Mail Piping, Unlimited Saved
to reduce response times,
Responses, TroubleShooters.
streamline support, and
New mail piping supports
track productivity to
multiple mail programs and
provide superior customer
is far more flexible. New
service.
version contains mySQL
Toolbox with mySQL backup.
And Much Much More. Easy
Web-Based Installation.
Date: Apr, 19 2005 Date: Feb, 01 2005 Date: May, 02 2006 Date: Jan, 04 2006 |
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IntelloDesk™ is
* Comdev's support ticketing
JR-Helpdesk is a
PowerHelpDesk is a simple to
avidInteractive's™ new
system isn’t the only
featured-rich email
use helpdesk software with:
intelligent helpdesk system.
choice. But it is a good
ticketing support system
Windows login mask, three
Unlike many other HelpDesk
solution for designers
written purely in PHP/MySQL.
different access-levels:
applications, IntelloDesk is
wanting to maintain their
It has all the features that
admin (full rights), leading
easy to use, install and
creative website layout.
you need to help you provide
postion (advanced rights),
manage. You can keep track
Reviewers have mentioned
quality support to your
employee (basic rights). ||
of all your customers
they don’t like hacking up
customers. It supports
New feature: MySQL5 support
questions and queieries in
their designs to fit other
unlimited moderators and
|| Features: case
an easy to access
systems. We implemented a
unlimited departments. It
registration by intranet or
application. IntelloDesk is
small piece of code that
has rating functions which
internet, intuitive
easy to join up with other
designers can paste where
let you know how your
operating & handling,
applications you might be
they want on the front-end,
moderators perform when
pursuit of the course of a
running.
which pulls in the PHP/MySQL
dealing with your valuable
case/ticket, quicker
customer helpdesk. * We had
customers. Full Lifetime
reaction time on newly
to make it real simple on
support and upgrade PLUS
opened cases, clear
the back-end too. Nobody
FREE Installation.
separation between assigned
wishes to mess with
and unassigned
complicated configuration
cases/tickets, case survey
files & phpMyAdmin, so
for the user, notes /
we developed an Installation
commentaries to a case,
Wizard that gets the admin
flood control, highly
area up and going. * If you
customizable, create your
would like, you’re welcome
own layouts (with templates
to install and try our
and CSS), admins can create
complete system for FREE.
and change users, overdue
Also, if there’s time you’ll
reports. || Requirements:
find features/benefits, a
JavaScript, MySQL 4.x or
live demo and customer site
higher || Configuration:
examples at our website.
safe_mode on/off,
register_globals on/off ||
PHP mail: SMTP || Available
in German and English
(Spanish, French on demand).
Date: Jun, 10 2005 Date: May, 18 2005 Date: Jan, 02 2007 Date: Sep, 26 2006 |
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