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Free Help Desk Software by
Version 1.8 Released
EasyTS is a simple to use
A growing business has at the
Help Desk Reloaded. Free
05/04/2006. Help Desk -
interface to manage your
heart of its evolution the
web based PHP helpdesk
Support Ticketing -
client e-mail messages.
goal of a positive customer
software using a MySql
Knowledge Base - F.A.Q -
From one interface you can
experience. Efficient
database. This Help Desk
Customer Testimonial System
view all of the current
communication is a crucial
Customer Support Web App is
- Support Ticket >to
messages your clients
component to any business,
being used by profit and
Article Conversion -
have
sent you, reply to
and centralizing the
non-profit organizations
Multiadmin Support -
them, and keep track of the
exchange network through
globally. The Help Desk
Template System - Comment
entire correspondence.
which you reach your clients
Software has been tested
System... Your complete
EasyTS
supports multiple
is a key aspect of the
extensively on WinNT, Apple
helpdesk solution.
users so you can have
success your business will
OS X Server, FreeBSD and
several people processing
have delivering service and
Linux. End users create
your client
e-mail messages
content to its members.
support tickets, help desk
at once. Your clients will
Auracle Support Engine
managers and technicians
be able to use their normal
(ASE) is the purification
then login to the help desk
e-mail
programs to contact
and tempering of a series of
and enter resolutions or
you, and won't have to
technologies that permits
search threw past calls.
create a special account
you to drive your online
This free Help Desk Package
through
a web-based
presence with greatest
includes an automatic
interface to correspond with
control and result.
install script minimizing
you.
Centralizing client records,
your need to deal with MySQL
providing knowledgebase
directly. We have just
articles online and in
added new sorting features
response to ticket
to the help desk, and also
exchanges, online
the next page feature to
discussion, email, and
help reduce clutter. Now
drawing traffic intelligence
with Email Notification
across all of your sites
support, and a better design
synergistically giving your
interface. We with support
client a common ground to
for web hosting using DB
interact with all your
Prefixing. The help desk
businesses and departments -
also includes invoicing. We
Auracle is a tool that has
have also just recently
no equal.
PHP5 +
updated the software, so
mySQL4/5. ASE Desktop
check our web site often for
client is OSX/Windows/Linux
updates and new features
compatible. OSCommerce,
added to this exciting free
VBulletin, Modernbill, Ebay
project.
integration + Kayako import
available!
Date: Aug, 22 2006 Date: Apr, 05 2006 Date: Dec, 20 2006 Date: Nov, 28 2006 |
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This Forperfect Help Desk
Bells and whistles don't make
Just like other helpdesk
Trellis Desk is a
System from Forperfect
a great software. But a
sftware, you can reply
user-friendly, clean, but
Technologies is a powerful
solid ticket support system
tickets by email/web and
powerful help desk system.
tool to help you manage your
with integrated live chat
your clients can open/close
It has many features,
customer support tickets. It
and anchored in the
tickets via email/form
including custom department
is a database web
technical and customer
(via telphone in the
/ profile fields, rich text
application in PHP and
support you rightly deserve
future),but Support Smart
editor support, ACP
MySQL. All tickets
before, during and after the
can let you change the
permissions, department
information is saved in
handshake does. We
interface in multiple
permissions, escalation
MySQL database, the front
understand that.
Enter
languages,you can translate
control, RSS feeds,
end web interfaces allow you
Omni Help Desk, a
the interface in WYSIWYG
statistics, advanced
to mange your tickets
no-nonsense software that
mode,good for companys
logging, API / module
anywhere anytime. Main
quickly and easily allows
that has branches worldwide.
support and much more.
features include: * easy to
you to manage, monitor
Knowledge Base categories
use * automatically
& maintain unlimited
and departments make it
integrate with all email
agents, departments and
easier to find content. You
messages * three levels
tickets via: A
can also use the skin and
login (admin, staff,
lightening-fast interface +
language manager, to
clients) * support many
Website integration + A
customize the look &
different departments with
knowledge base extractable
feel of Trellis Desk to fit
different email address *
in whole or part to your
your website.
Google email style message
customer tickets + POP3
grouping * attachment
email piping + Auto-refresh
support * free trial *
every 30 sec + Unique ticket
category creator +
Customizable canned email.
There are no hidden charges
or setup fees at Omni. Drive
our demo while a tech
conducts an instant
compatibility check of your
server, and remember, if you
need it managed, monitored
and maintained absolutely
right from the get-go,
power it with Omni Help
Desk. Ask for a 10-day FREE
trial, FREE installation!
FREE when you purchase OSS
Del5!
Date: Aug, 22 2006 Date: May, 27 2006 Date: Dec, 07 2004 Date: Sep, 19 2006 |