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- LightBox JS Gallery GeneratorCreate Lightbox Web Gallery in a Few MouseClicks! Visually.VisualLightBox.com
{
Help Desk
}|
Call Center Reloaded is an
Cerberus Helpdesk is a
* Comdev's support ticketing
ContatoXQ is a module of
excellent free web based
next-generation,
system isn’t the only
contact with Login of user,
call center. This software
browser-based helpdesk
choice. But it is a good
complete Administration and
is written in php and uses a
focused on the indexing and
solution for designers
several templates. It
MySQL backend. The free call
sharing of knowledge between
wanting to maintain their
possesss form of unknown
center software “much like a
team members. The result is
creative website layout.
sending with optional for
help desk” was written in
quick, relevant answers for
Reviewers have mentioned
creation of account on the
order to allow small to
customers. A flexible
they don’t like hacking up
part of the User who from
medium size call centers to
workflow system allows the
their designs to fit other
its panel consult,
document and priorities
quick association of
systems. We implemented a
management and carries
inbound calls. C.C.R.
knowledge resources and
small piece of code that
through new sendings. The
features call center users,
inbound customer e-mail. A
designers can paste where
administrator of the system
including managers,
highly-sophisticated
they want on the front-end,
in turn manages through its
technicians and special
anti-spam engine adapts to
which pulls in the PHP/MySQL
Panel, contacts and accounts
access technicians. The Call
tricks used by spammers to
customer helpdesk. * We had
of Users, answering,
Center Software also has an
filter abnormal e-mail. The
to make it real simple on
editing, erasing. All emails
easy installation wizard,
project has an installed
the back-end too. Nobody
are sent only as
which allows the installer
base of over 13,000
wishes to mess with
acknowledgment forcing the
minimal knowledge of PHP and
companies and has been under
complicated configuration
user to enter in its panel
MySql. Please visit our web
constant development for
files & phpMyAdmin, so
to manage its contacts, this
site to download the free
nearly 5 years. The source
we developed an Installation
caracteristica was kept
call center software, view
code is provided to
Wizard that gets the admin
objectifying to facilitate
screen shots, and take a
encourage collaboration in
area up and going. * If you
to the organization and
live call center demo.
the highly-active community,
would like, you’re welcome
maintenance of the
as well as flexibility,
to install and try our
description for each user a
integration and security.
complete system for FREE.
time that the description is
Also, if there’s time you’ll
kept in Data base. Moreover,
find features/benefits, a
design was created with the
live demo and customer site
care to facilitate its
examples at our website.
insertion in central page of
Sites existing with 5
templates available for
standard.
Date: Apr, 19 2005 Date: Oct, 03 2006 Date: May, 18 2005 Date: Nov, 04 2005 |
|
- Add/Edit Customer
The CustomerSupport Server
DanPHPSupport is a PHP-based
Dapper Desk is a customizable
Details
- Add Order Details
makes it easy for you to
support ticket system. It is
PHP/MySQL based customer
to a customers reference
provide a fully functional
designed to be easy to use,
support system compatible
number
- Add Invoice
support management system to
yet provide all the good
with Linux, Windows and
Details to a customer
your customers. This product
features to make the average
Solaris. Customers can
reference number
- Edit
covers everything a web site
user happy. It has a support
initiate tickets via email
Order Details
- Edit
owner needs to service their
ticket system, as well as a
or by logging into the web
Invoice Details
- View
customers support needs,
Knowledgebase (where you can
interface. Ticket ID numbers
Sales reports in a certain
whether the site offers
enter common questions into
remain in subject of email
date range.
- View
products or services.
a searchable database). It
tickets. Status codes are
Specific Customer report,
Charge your customers
also includes support for
color coded and
which includes all details
monthly fees and create an
canned responses, multiple
customizable. Supports
for that customer.
- View
additional revenue stream
ticket categories, definable
unlimited techs/admins and
Deivery Detail. Search
for your business.
severities, user management,
customers. Wireless PDA
between a date range.
-
unlimited administrators,
module allows you to answer
Local Intranet for all your
and more! There's also a
tickets on any PDA or cell
company's details
-
BBCode editor for formatting
phone with HTML capable web
Archive
- Contact
posts, and a rich text area
browser. Paging feature.
details
- Live Support
-
for editing Knowledgebase
Also features: Custom
Technical Ticket System
-
articles!
Most of the
autoresponse messages, FAQ
Add user
- Edit User
-
current free support ticket
manager, and customizable
Forgot password
- Add
software is bad quality with
themes.
invoice, specific to that
problems such as limited
customer.
- Add order,
features and major security
specific to that customer.
holes. DanPHPSupport will
eventually change all this
Date: Dec, 05 2005 Date: Sep, 14 2005 Date: Oct, 13 2006 Date: May, 21 2004 |
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