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FlexSupport is a powerful
PowerDesk Pro is a fully
help desk tool written in
automated helpdesk solution
PHP and MySQL. It will allow
suitable for any webmasters
users to submit trouble
on any kind of websites. As
tickets via a web form, it
long as you have customers
gives you the chance to
or visitors, you need
email the creator of a
PowerDesk to help you
trouble ticket when updating
provide your customers and
or closing out a trouble
visitors with professional
ticket.
FlexSupport is
online support and
the combination of months of
help.
With PowerDesk, you
hard work, however it is
will NEVER miss any of your
very easy to use for your
customers and potential
customers. Some unique and
buyers anymore.
awesome features
include:
1. Customisable
pages
2. Avatar (a small
picture underneace your
staff member's name)
3.
Staff wage calculator (the
system can work out staff
wages based on working days
and clients' review, you can
hire as many as freelance
staff and pay them based on
the calculator)
4. User
friendly interface for both
your staff and clients.
5.
Notes function for staff to
communicate internally.
6.
Secure code to block spam
tickets generated through
some scripts.
7. Email
notification to the client
when the ticket is
updated.
8. Random ticket
ID for secure reason.
9.
Closing ticket in 15 days
automatically when ticket
has not been replied by
clients.
Date: May, 28 2012 Date: May, 28 2012 |