/**
popular collection of scripts for all
*/
/** Search */
- DHTML Tree MenuCreate Superb DHTML Tree Menu and Buttons For Your Site! Free Download!deluxe-tree.com
{
Help Desk
}|
The Ticket System is an easy
Our help desk system is a
Trellis Desk is a
Trouble Ticket is a complete
to use ticket support
full featured customer
user-friendly, clean, but
free help desk system with
system. The script provides
support management system
powerful help desk system.
many features for your
an easy way to manage
that comes with
It has many features,
office's IT department. It
incoming customer support
functionality for support
including custom department
allows users to submit a
requests. Features multiple
ticket management, a
/ profile fields, rich text
Trouble Ticket and the staff
logins, captcha image spam
browseable/searchable
editor support, ACP
to work on and track the
deterrent, department
knowledgebase, and support
permissions, department
Tickets. Two access levels
filtering, and fast ticket
satisfaction measurement.
permissions, escalation
for staff accounts are
searching.
It's a robust, easy to use
control, RSS feeds,
available. The script comes
customer support solution
statistics, advanced
with a simple installer and
written in PHP and HTML with
logging, API / module
it is customizeable and
a database backend to
support and much more.
'brandable'. Notable
provide users with the power
Knowledge Base categories
features include:
-
needed to easily manage
and departments make it
searchable, sortable, and
hundreds of departments,
easier to find content. You
customizeable Tickets
technicians and support
can also use the skin and
list
- create custom fields
requests. With our help
language manager, to
to store user data
- create
desk solution, you'll be
customize the look &
custom priority levels and
able to:
--Allow customers
feel of Trellis Desk to fit
notification lists
- email
to submit support requests
your website.
updates of new Tickets,
24/7
--Prioritize and
Ticket status, etc
-
manage all support
detailed Ticket browser with
requests
--Allow customers
several Ticket status levels
to track the status of
and delegation
- most
support requests
--Create
features are modular: remove
solutions through a
any that you don't want
-
browseable/searchable
Trouble Ticket is actively
knowledgebase
--Create
developed and the author is
predefined automated
happy to implement requested
responses
--Survey end-user
features
Requires a
satisfaction
MySQL database (the
installer makes the tables
for you and writes a
settings file).
Date: Dec, 13 2006 Date: Jul, 23 2005 Date: Sep, 19 2006 Date: Sep, 06 2005 |
|
PHP Zen Help Desk Features,
Ware Support is a
eForcer WebHelpDesk has all
The Workorder Processing
trouble ticket creation,
full-featured help desk and
of the features you would
System available from
help desk knowledge base
support ticketing system
expect from a leading edge
Network-Technologies is new
search, trouble ticket
developed in PHP and MySQL.
product, including:
software written in PHP. Our
status checking, sorting by
This system allows you to
scalability from 1 to 1000+
system enables you to
ticket number, category,
setup unlimited
users and user friendly
quickly setup a work
status and who the ticket
representatives, tickets,
operation and installation
order/ticket tracking system
was assigned to. This is a
and users, categorize
that is simplicity itself.
for as many branches as you
great help desk application
tickets, prioritize tickets,
need. The program is
for anyone wanting to
assign representatives to
currently configured for a
quickly deploy a helpdesk
specific categories,
Computer shop and it handles
solution in their
customize alerts, and much
that task without any
information technology
more. Licenses are $20.00
problems.
Currently
department.
which includes unlimited
these functions are
upgrades for life.
supported:
- Add Customers
with Billing and/or Shipping
Address
- Computers checked
in are assigned to a
Customer
- Program creates
a special Workorder form to
be printed which has a
customer signature
fields.
- The printed work
order form has tickets
printed at the bottom which
can be cut and taped to
items.
- Computer history
by Customer
- Full Customer
Database Search
- Get the
status of any ticket with
one mouse click.
- Steps
can be assigned to tickets,
Checked, On Bench, Awaiting
Call, Ready For Pickup
-
The Work order form allows
you to search all repair
tickets for phrases, use it
as a solution database
- On
site Appointment Scheduler
Date: Apr, 19 2005 Date: Dec, 13 2006 Date: Oct, 25 2004 Date: Dec, 18 2006 |
{ Copyright } ©2006 NuclearScripts.com