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Help Desk

 }

TechTables

Hits: 6
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iDesk

Hits: 5
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Y U D O The Ultimate FREE Web Desk

Hits: 5
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osTicket STS

Hits: 5
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TechTables is an asset and
iDesk is a helpdesk software
The Ultimate FREE
osTicket can manage emails
trouble ticket management
that allows you to process
professional support / web
from an perl gateway via
system. Written in PHP and
your daily support request.
desk / trouble ticket
aliases, pop3 with crontab
uses the Postgresql
It will help you to create a
system. Written in ASP +
login, or manual pop3 login
database. Current features:
customer support center
ACCESS. Very easy to use
when admin is accessed.
View/Edit Assets; View/Edit
where you can facilitate
and install. Reliable,
Users will received an
Tickets; View/Edit Contacts;
eased communication and
innovative, you can easily
autoresponce when they send
Ticket Followups.
issue tracking between
compare to very expensive
emails or see ticket created
 
customers and support
help desk. Download and try
info if using web-based form
 
staffs. iDesk not only
yourself ;)
mail. They can also view
 
provide general ticket
 
ticket status online using
 
handling, but also have
 
their email/ticket# to
 
email POP3 processing,
 
login. Alot of built in
 
private message, job
 
security features and more.
 
scheduler, knowledge base,
 
 
 
and download center. For
 
 
 
hotscripts.com users, get
 
 
 
special price at $99.
 
 
 
Discount coupon:
 
 
 
"HOTSCRIPTS".
 
 


Date: Nov, 05 2002


Date: Sep, 06 2005


Date: Jan, 04 2005


Date: Aug, 06 2003
A customer support ticket
IRM is a powerful web-based
PowerDesk Pro is a fully
InfoBase is an easy to
system, uses mysql. Email
asset tracking system built
automated helpdesk solution
implement and use technical
notification, user
for IT departments and
suitable for any webmasters
support system perfect for
registration, forgot
HelpDesks. It keeps detailed
on any kind of websites. As
small to medium sized
password system, plus
information about each
long as you have customers
websites and businesses. It
administration console. Uses
computer, as well as a
or visitors, you need
features a weighted search
templates for easy
complete history and TODO
PowerDesk to help you
system that helps to ensure
customisation. Available as
repair list tracking. Key
provide your customers and
that your clients will get
a free download for members
features include: Detailed
visitors with professional
the most relevant articles
of delta.co.uk. Membership
tracking of computers, by
online support and
returned when they search.
costs $50.
RAM Types, operating
help. With PowerDesk, you
 
 
systems, hard drive space,
will NEVER miss any of your
 
 
the amount of RAM, etc., The
customers and potential
 
 
ability to search through
buyers anymore.
 
 
computers, software, and
 
 
 
jobs with powerful tools,
 
 
 
Software tracking, with
 
 
 
location, platform, serial
 
 
 
numbers, comments, and
 
 
 
version fields, Powerful
 
 
 
tracking system, with
 
 
 
priorities, TODO jobs,
 
 
 
followups to jobs, and a
 
 
 
repair history tracking,
 
 
 
Software association with
 
 
 
computers, license tracking,
 
 
 
Tested in situtaions with
 
 
 
thousands of rows of data,
 
 
 
which IRM handled
 
 
 
exceedingly well, Upcoming
 
 
 
IRMPorts, detailed reports
 
 
 
on various catagories, as
 
 
 
well as software license #
 
 
 
tracking, enhanced security,
 
 
 
tracking-searches, and more.
 
 


Date: Nov, 25 2002


Date: Jan, 05 2001


Date: May, 28 2012


Date: Jun, 09 2005
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