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Help Desk

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SupportPRO Helpdesk

Hits: 11
*****
0.0

SupportTrio

Hits: 9
*****
0.0

SupportWare

Hits: 13
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0.0

swDesk Online Support System

Hits: 16
*****
5.0
SupportPRO is a powerful help
Improve the quality of your
SupportWare has been created
The swDesk Online Support
desk software with
support by providing an
to handle support issues
System is an innovative
integrated knowledge base.
integrated help desk
from your users. This
customer relationship
It allows users to submit
solution that effectively
software will email the
management (CRM) software
trouble tickets by email or
manages and controls your
Admin when a new issue is
solution designed to help
web form, and email the
support traffic. Your
posted and email the poster
manage customer requests
creator of a trouble ticket
visitors enjoy high-level
when someone answers this
with greater efficiency and
when updating or closing out
support with fast and
issue. The drop down boxes
accuracy. An advanced
a trouble ticket. The
accurate support. Enjoy
in the application are
application with a wide
main features include:
features like an email
configurable in the admin
range of features, swDesk
*Email Piping:
parser that takes your
section of the software.
ensures that your company
Create/Modify tickets based
incoming email and creates
Users can upload supporting
delivers the highest level
on customer emails
tickets or applies them as
files to your server
of customer service and
 
replies to your existing
directory.
support. Features include a
 
tickets. It handles all
 
powerful knowledge base,
 
incoming email from any
 
unlimited number of tickets
 
number of POP accounts.
 
allowed, attachments
 
Email Filters allow you to
 
support, customizable
 
filter the route of new
 
interface, performance
 
emails. SupportTrio includes
 
tracking, canned responses
 
an impressive set of
 
tool, support for high
 
features including: Advanced
 
volume sites, advanced
 
Email Parser, Multiple POP
 
permission settings and
 
accounts. Multiple ticket
 
more. Online companies
 
views/layouts, template
 
around the globe use swDesk
 
system,
 
to reduce response times,
 
assign/merge/resolve/clos e
 
streamline support, and
 
ticket options, central CSS
 
track productivity to
 
file, graphs of reports,
 
provide superior customer
 
integrated knowledgebase,
 
service.
 
personalization options,
 
 
 
troubleshooters and much
 
 
 
more. View our online demo
 
 
 
today or sample our 30 day
 
 
 
free trial and learn why
 
 
 
SupportTrio is the
 
 
 
professional support
 
 
 
ticketing choice.
 
 


Date: Apr, 04 2006


Date: May, 04 2006


Date: May, 16 2005


Date: Jan, 04 2006
The Systems Panel features 6
TakeScripts HelpDesk is the
TechTables is an asset and
The PHP Support Desk is a
functions for organizing any
perfect solution for
trouble ticket management
PHP/MySQL-based fully
size IT department. These
providing online support to
system. Written in PHP and
customizable support desk
features include knowledge
your customers. From small
uses the Postgresql
system with a multitude of
base, ticket system, contact
businesses to larger
database. Current features:
features that will
directory, and system
corporations, TakeScripts
View/Edit Assets; View/Edit
streamline your entire
inventory. In addition it
HelpDesk gives you the power
Tickets; View/Edit Contacts;
customer relation network.
can be implemented along
and control you need to
Ticket Followups.
Among the other varied
side your company Intranet
simplify communication with
 
facilities you can now
site, so users can enter
your clients - you'll save
 
provide your users with an
trouble tickets right from
time and money.
 
option of an online call
their web browser.
 
 
center. Grouped under the
 
 
 
category of a support
 
 
 
system, The PHP Support Desk
 
 
 
functions to notify the
 
 
 
technicians upon the arisal
 
 
 
of a problem.


Date: Jul, 16 2004


Date: Sep, 22 2005


Date: Nov, 05 2002


Date: Mar, 05 2004
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