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Help Desk
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IssueTrak is a leading
Dapper Desk is a customizable
Anteil is a PHP/MySQL-driven
The PHP Support Desk is a
provider of 100% web-based
PHP/MySQL based customer
Web-based Customer
PHP/MySQL-based fully
Help Desk, Support Desk,
support system compatible
Relationship Management
customizable support desk
Asset Management, and Issue
with Linux, Windows and
(CRM) application designed
system with a multitude of
Tracking Solutions. Our
Solaris. Customers can
to help you better identify,
features that will
customers in 13 countries
initiate tickets via email
attract, retain, service and
streamline your entire
around world include Exxon,
or by logging into the web
support customers. Employing
customer relation network.
EDS, Sprint, Time Warner,
interface. Ticket ID numbers
full Web architecture, this
Among the other varied
Verizon, Knight-Ridder,
remain in subject of email
open-source solution is a
facilities you can now
Ralph Lauren, AC Nielsen and
tickets. Status codes are
fast and easy way for your
provide your users with an
hundreds more across 21
color coded and
company to implement a basic
option of an online call
major industry groups.
The
customizable. Supports
CRM application. At the same
center. Grouped under the
IssueTrak solutions provide
unlimited techs/admins and
time, it gives programmers a
category of a support
a complete problem
customers. Wireless PDA
head start in developing a
system, The PHP Support Desk
resolution engine, including
module allows you to answer
more customized solution.
functions to notify the
a two-level knowledge base,
tickets on any PDA or cell
Main features include:
technicians upon the arisal
Active Directory/LDAP
phone with HTML capable web
Consolidated account
of a problem.
support, incoming e-mail
browser. Paging feature.
information, Contact
support and a complete Asset
Also features: Custom
manager, Sales opportunity
Management solution. Based
autoresponse messages, FAQ
manager, Corporate
on Microsoft SQL Server Data
manager, and customizable
communications, Calendars,
Base technology, the
themes.
Sales forecasting system,
IssueTrak solutions are
and High-level security.
designed from the ground up
to be extremely easy to use,
installs in less then one
day, provides 100% remote
web access We provide the
best technical support and
customer care in the
industry and continue to
have nearly 100% customer
satisfaction.
Date: Jun, 01 2004 Date: May, 21 2004 Date: Mar, 05 2004 Date: Mar, 05 2004 |
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phpSupport was designed for a
In today's market, a majority
osTicket can manage emails
PhpMyDesk contains all the
simple but easy install.
of helpdesks are built for
from an perl gateway via
basic features as required
This system will allow users
Internet service providers,
aliases, pop3 with crontab
by users... as it is written
to submit trouble tickets
but ezyhelpdesk can be
login, or manual pop3 login
in PHP it is very easy to
via a web form, and a email
utilized by a wide range of
when admin is accessed.
install....Please visit the
gateway. phpSupport gives
industries. Ezyhelpdesk is
Users will received an
project page for more details
you the option to email the
capable of handling
autoresponce when they send
creator of a trouble ticket
unlimited departments and
emails or see ticket created
when updating or closing out
staff assisting users.
info if using web-based form
a trouble ticket.
Clients can either submit
mail. They can also view
support requests via E-mail
ticket status online using
which will be logged into
their email/ticket# to
ezyhelpdesk or they can use
login. Alot of built in
a web based submission form.
security features and more.
Date: Mar, 05 2004 Date: Nov, 02 2003 Date: Aug, 06 2003 Date: Jun, 24 2003 |
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