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Help Desk

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ProSupport Help Desk

Hits: 7
*****
0.0

ReadyDesk - Web Based Help Desk Software

Hits: 19
*****
0.0

RepairShop2

Hits: 12
*****
0.0

S3 (Simple Support Solution)

Hits: 20
*****
0.0
ProSupport is a powerful
Web based Call Tracking and
RepairShop is a brand new way
Simple Support Solution is a
script that enables clients
Help Desk software that
to manage your repair
help desk system that allows
to help themselves. Clients
helps companies streamline
service department. From
the submission of work
can browse through your
their support processes and
repair arrival to departure,
requests by end users.
Knowledge Base articles,
provide their customers a
it will help you to keep
Tracks when requests are
download helpful utilities
higher level of service.
work, customers and bids
sent, accepted, and
and tools, view company
Features include automated
organized. It will file your
completed. Also tracks who
announcements in real time,
assignments and
customers, build repair
accepted which request.
or submit a trouble ticket
notifications, automated
forms, generate work orders,
Keeps requests organized and
to your support team.
e-mail alerts, user
hold jobs lists, remind you
has many filters to allow
ProSupport was built on
customizeable interfaces,
when jobs are waiting for
administrators to find the
several key features that
customizable workflows, live
too long or if items has
request they are looking for
are important to maintaining
support chat, creation of
been forgot. RepairShop
quicker. Created by Superior
a good relationship with
tickets from incoming
will collaborate with your
Computer Works,
your clients. It is a tool
e-mails, knowledge base,
customers, telling them when
www.supercompworks.com
to help you answer your
advanced administration
there are updates to their
 
clients' questions with ease
console and much more at an
job entry, and it will let
 
and efficiency. Several
incredible price.
them approve or refuse your
 
important features such as
 
bids - ONLINE.
 
email piping, complete
 
 
 
ticket management, server
 
 
 
scanning, per department
 
 
 
registration requirements,
 
 
 
template based design for
 
 
 
easy customization, and an
 
 
 
advanced activity alert
 
 
 
program (ProAlert) are all
 
 
 
included in the base package
 
 
 
to enable you to serve your
 
 
 
customers better and faster
 
 
 
than ever before.
 
 
 


Date: Aug, 29 2005


Date: Dec, 22 2006


Date: Aug, 09 2005


Date: Sep, 27 2006
'Secure Desk' is web based
Simple Help Desk is a php
SitePanel3 is a
Just like other helpdesk
'secure' helpdesk system.
based free help desk call
fully-featured enterprise
sftware, you can reply
The most important
center system for your web
level support and
tickets by email/web and
difference from the other
site or internal web page.
information centre for
your clients can open/close
helpdesk softwares is that
End users can create a
businesses and their
tickets via email/form
Secure Desk stores all
account and submit new
clients. The system is
(via telphone in the
informations and data into
trouble tickets, and also
designed to be extremely
future),but Support Smart
MySQL database as Rijndael
view their past trouble
user-friendly but at the
can let you change the
(AES) 128/256 Bit encrypted
tickets. Administrators
same time affording
interface in multiple
and base64 encoded.
resolve trouble tickets,
experienced users a
languages,you can translate
Administration password is
special administrators can
multitude of advanced
the interface in WYSIWYG
unique authorization that
be assigned to only see
options allowing them to
mode,good for companys
enables encyption/decrption
particular priorities or
fully leverage the power and
that has branches worldwide.
keys and has full access to
categories of help desk
range of features the system
 
MySQL data. In other words,
calls. The software comes
has to offer. SitePanel3
 
nobody can decrypt stored
with an easy to use install
consolidates all of your
 
data if there is no
script making it possible
support efforts into a
 
administration password is
for little computer
single web based
 
available. Members have,
knowledge to get the
application. SitePanel3
 
of course, restricted access
software setup.
is successor to the popular
 
such that each member can
 
SItePanel 2 help desk system
 
decrpyt own posts and
 
which is currently used by
 
replies to the posts.
 
over 100 companies world
 
Secure Desk's crucial source
 
wide.
 
code is protected by ionCube
 
 
 
(encoder). This allows
 
 
 
administrator to keep the
 
 
 
100 encrypytion / decryption
 
 
 
keys always protected. Each
 
 
 
license comes with its own
 
 
 
100 unique keys.
 
 
 
REQUIREMENTS PHP 4 >=
 
 
 
4.0.2, PHP 5 required with
 
 
 
the --with-mcrypt[=DIR]
 
 
 
(mcrypt module). MySQL 4
 
 
 
>= 4.0, single MySQL
 
 
 
database.
 
 
 


Date: Sep, 27 2005


Date: Jun, 14 2005


Date: Oct, 04 2005


Date: Dec, 07 2004
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