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Help Desk

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PHP Support Tickets

Hits: 10
*****
1.0

PHP Ticket

Hits: 10
*****
0.0

PhpMyDesk

Hits: 11
*****
0.0

phpSupport

Hits: 9
*****
0.0
Triangle Solutions Ltd has
PHP Ticket is an advanced
PhpMyDesk contains all the
phpSupport was designed for a
developed an application
ticketing system, written in
basic features as required
simple but easy install.
which allows you to
PHP with a MySQL backend. It
by users... as it is written
This system will allow users
offer your web site users a
includes user management
in PHP it is very easy to
to submit trouble tickets
way to request Support
through sessions, a search
install....Please visit the
via a web form, and a email
Tickets. Through the
function and several other
project page for more details
gateway. phpSupport gives
admin side of the
functions to simply ticket
 
you the option to email the
application you can set up
management. It can be hosted
 
creator of a trouble ticket
user accounts. These Users
on any platform running PHP
 
when updating or closing out
may then log into the Client
and MySQL.
 
a trouble ticket.
side and write any amount of
 
 
 
requests to the system. On
 
 
 
submitting a request the
 
 
 
request is emailed to the
 
 
 
Administrator's email
 
 
 
specified within the Config
 
 
 
file. Attachments can be
 
 
 
uploaded to an individual
 
 
 
post. This may well be a
 
 
 
screenshot or document
 
 
 
explaining things a little
 
 
 
more. Message thread is
 
 
 
maintained within the emails
 
 
 
sent back and forth. Self
 
 
 
User Registration added,
 
 
 
this is switchable within
 
 
 
the configuration file of
 
 
 
the application
 
 
 


Date: Aug, 24 2004


Date: Nov, 25 2004


Date: Jun, 24 2003


Date: Mar, 05 2004
phpTickets is a PHP script
The PMOS help desk, once sold
PowerDesk Pro is a fully
PowerHelpDesk is a simple to
that allows you to manage
commercially, is now free
automated helpdesk solution
use helpdesk software with:
support tickets easily.
and open source. The ticket
suitable for any webmasters
Windows login mask, three
Priority system makes sure
system allows for unlimited
on any kind of websites. As
different access-levels:
everyone is served in time.
staff members and
long as you have customers
admin (full rights), leading
Used in real world
departments, ticket
or visitors, you need
postion (advanced rights),
environment to manage a
statistics, auto-replies and
PowerDesk to help you
employee (basic rights). ||
hundred email per day but
pre-defined responses,
provide your customers and
New feature: MySQL5 support
could possibly handle more
searchable knowledge base,
visitors with professional
|| Features: case
volume. Requires MySQL and
customer surveys, POP3
online support and
registration by intranet or
POP server.
importing, private staff
help. With PowerDesk, you
internet, intuitive
 
messages, and much more.
will NEVER miss any of your
operating & handling,
 
 
customers and potential
pursuit of the course of a
 
 
buyers anymore.
case/ticket, quicker
 
 
 
reaction time on newly
 
 
 
opened cases, clear
 
 
 
separation between assigned
 
 
 
and unassigned
 
 
 
cases/tickets, case survey
 
 
 
for the user, notes /
 
 
 
commentaries to a case,
 
 
 
flood control, highly
 
 
 
customizable, create your
 
 
 
own layouts (with templates
 
 
 
and CSS), admins can create
 
 
 
and change users, overdue
 
 
 
reports. || Requirements:
 
 
 
JavaScript, MySQL 4.x or
 
 
 
higher || Configuration:
 
 
 
safe_mode on/off,
 
 
 
register_globals on/off ||
 
 
 
PHP mail: SMTP || Available
 
 
 
in German and English
 
 
 
(Spanish, French on demand).


Date: Sep, 18 2001


Date: Feb, 01 2005


Date: May, 28 2012


Date: Sep, 26 2006
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