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Help Desk

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@1 Helpdesk XP PHP

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A Info Call Center

Hits: 16
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Accliptic Support

Hits: 8
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Anteil OpenCRM

Hits: 8
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An intelligent web-based
Call Center Software Free ,
Accliptic Support is a
Anteil is a PHP/MySQL-driven
helpdesk system. It adopts a
Info Call Center to support
web-based customer
Web-based Customer
more effective ticket
your business customer
relationship management/help
Relationship Management
sorting/ranking method
support needs. This free
desk software tool for small
(CRM) application designed
besides the new "closed
Customer Support Info Call
and medium sized
to help you better identify,
ticket" feature. It
Center Software allows users
businesses. The product
attract, retain, service and
supports quotation boxes,
to submit call center
of three years of
support customers. Employing
image icons in messages,
tickets, and call center
development, Accliptic
full Web architecture, this
quote of the day, flagging,
staff to review and respond
Support provides a powerful
open-source solution is a
search, multiple
to calls. Quickly log
- yet flexible - means to
fast and easy way for your
administrators, ticket
support calls to the
connect with one's customers
company to implement a basic
categories, automatic
customer support database.
and sales prospects. Whether
CRM application. At the same
reminder to customers to
Call Center Software can be
you run a small internal
time, it gives programmers a
read messages etc. You can
used to improve the
help-desk or provide support
head start in developing a
even tell if your customers
efficience of any department
for products & services
more customized solution.
have read your replies.
of organization. Please
world-wide, Accliptic
Main features include:
 
visit our web site for info
Support can be a powerful
Consolidated account
 
call center screen shots,
tool for your business
information, Contact
 
software. The callcenter
needs. ... Accliptic
manager, Sales opportunity
 
can be used on almost any
Support features: -
manager, Corporate
 
server configuration, try it
Customer inquiry tracking
communications, Calendars,
 
now. Check back often we
and response
Sales forecasting system,
 
constantly update this help
functionality. - Unlimited
and High-level security.
 
desk call center software.
number of CSRs/users. -
 
 
 
Low, one-time/non-recurring
 
 
 
licensing. - Intuitive and
 
 
 
attractive default
 
 
 
interface. - Can be easily
 
 
 
integrated into any existing
 
 
 
web site. - Web and email
 
 
 
based inquiry submission. -
 
 
 
Customer discussion
 
 
 
forum. - Searchable
 
 
 
knowledge base. -
 
 
 
CSR-to-CSR mail. -
 
 
 
Notices. - Trouble
 
 
 
ticketing. - Much, much
 
 
 
more! Please view our
 
 
 
web site today for more
 
 
 
information!
 
 
 
http://www.accliptic.com/
 
 
 
products/as/
 


Date: Apr, 19 2005


Date: Apr, 19 2005


Date: Dec, 19 2005


Date: Mar, 05 2004
A growing business has at the
Released to help smaller
Features: Class Routing;
A free web-based call center
heart of its evolution the
companies that aren't yet
Email Parsing for new
software solution. Manage
goal of a positive customer
able to afford a
tickets; Email Parsing help
all aspects of your call
experience. Efficient
full-fledged helpdesk,
desk replies; Parts
center from adding calls and
communication is a crucial
acknowledging that an
Management; Asset
managing users. Uses PHP and
component to any business,
efficient and strong
Management; Priorities;
MySQL. GPL
and centralizing the
communications platform is a
Levels/Escalation;
 
exchange network through
critical factor critical in
Parts/Travel/Labor/Misc
 
which you reach your clients
any company's growth;
Costs; File Attachments
 
is a key aspect of the
Auracle Lite serves as a
 
 
success your business will
stater platform which
 
 
have delivering service and
enables you to scale to the
 
 
content to its members.
enterprise-level version of
 
 
Auracle Support Engine
Auracle with minimal
 
 
(ASE) is the purification
effort. Auracle Lite
 
 
and tempering of a series of
does not possess all of
 
 
technologies that permits
Auracle's features of
 
 
you to drive your online
course, nor does it entitle
 
 
presence with greatest
you to any support from our
 
 
control and result.
experts or dynamic upgrade
 
 
Centralizing client records,
systems. It remains however,
 
 
providing knowledgebase
a carefully engineered
 
 
articles online and in
system that will provide you
 
 
response to ticket
with the absolute best
 
 
exchanges, online
cost-free 'starter'
 
 
discussion, email, and
communications platform.
 
 
drawing traffic intelligence
Starting with Auracle Lite,
 
 
across all of your sites
should your company grow to
 
 
synergistically giving your
greater demands, you will be
 
 
client a common ground to
able to instantly upgrade to
 
 
interact with all your
Auracle's full version and
 
 
businesses and departments -
tap into the network of
 
 
Auracle is a tool that has
experts and features that
 
 
no equal. PHP5 +
will give your company a new
 
 
mySQL4/5. ASE Desktop
depth of communication and
 
 
client is OSX/Windows/Linux
the potential for growth
 
 
compatible. OSCommerce,
that it requires.
 
 
VBulletin, Modernbill, Ebay
 
 
 
integration + Kayako import
 
 
 
available!
 
 
 


Date: Nov, 28 2006


Date: Jul, 15 2006


Date: Dec, 18 2004


Date: May, 31 2006
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