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Omnistar Live Customer Support Help Desk

Omnistar Live is a comprehensive Customer Relationship Management solution that provides help desk trouble ticket tracking and more. Help desk tickets can be submitted via email or directly through a customizable support request form. Responses to help desk tickets can even be directly added to a searchable knowledgbase. In addition to providing help desk management Omnistar Live also includes a Live Online Chat component that will allow your sales a support representatives to chat directly with all your web site visitors in real time.

Platform(s): Linux
Date: Oct, 12 2006
Author: Omnistar Interactive, LLC, http://www.omnistarlive.com/index-hs.php

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