/**
popular collection of scripts for all
*/
/** Search */
{
Customer Support
}|
A web-based helpdesk system.
The Active Stats is a
Perldesk is a fully featured
WonderDesk is a fully
It supports file
HumanClick style application
help desk system that is an
automated Web based help
attachments, hidden remarks,
that allows the Webmasters
ideal solution for companies
desk program. Your customers
priority marking etc. Unlike
to interact with their
with more than one
are notified via email each
other similar products, this
visitors in real-time. With
technician who support
step of the way, throughout
script does not use the
the Windows based
several users. Main features
the duration of their
conventional
application on your PC, you
include: Email submissions,
support request. At any
"assign/completed"
can view users navigating
staff logging, knowledge
time, they can log back in
method to close past
your site in real-time. By
base, user registration, and
and check the status or
tickets. Instead, it uses an
placing a graphic of your
many more.
update their support
intelligent method to
own design or by using the
request. They can also work
sort/rank inquiry tickets.
stock graphic that comes
one on one with the
You can even tell whether
with Active Stats, your
technician that is assigned
your replies have been read
users can click this graphic
to the support request.
by the visitors. It is now
and you will be paged to
Other main features include:
FREE!
chat with them. If you are
complete organization for
away, the user will then be
your company, designed for
prompted with a contact
the Internet or Intranet,
form. Their question can
allows you to hire remote
then be emailed to you. You
technicians, automatic
can also initiate a chat
notification to the
with a user (MSIE feature
technicians via email or
only). From there you can
pager, efficient point and
use canned messages, send
click interface, fully
pictures, send HTML, and
searchable database
push pages to your user. You
including customer history,
can also use the Active
tons of statistics, and much
Stats just to monitor the
more.
site if you do not wish to
chat with your users. You
can also see if users on
your site are repeat
visitors or new, and what
sites your users are coming
from.
Date: Apr, 19 2005 Date: Dec, 11 2001 Date: May, 03 2005 Date: Sep, 09 2004 |
|
Auscomp IT Commander is a
Real-Time Online Chat Support
The CGIResource.de
Inquiry Handler allows you to
leading new generation of
Software. Live Advisor gives
Supportsystem is a Ticket-ID
keep track of your
enterprise software
your website
based support system. Users
customers' questions and
applications built from the
customers/visitors instant
can add their questions,
potential sales. Your
ground up on Internet
access to real-time
have full control of their
customers can check on their
architecture, and available
technical support or a Live
tickets and can access their
inquiry status, and update
for the first time on a
Advisor for pre-purchasing
status anytime. The admin
their inquiry. Features
never before available 'try
questions. Runs in the
receives the mail and answer
Open/Closed and high
before you buy' basis for
background, and has auto
the question via Web. The
priority inquiry settings.
such applications.
chat window pop-ups with
script requires MySQL and
Delivers comprehensive
audio alerts, so your
some other Modules. You can
Help Desk, Knowledge Base,
administrator is sure to get
change the design easily and
Data, Security, Asset and
notified of every new chat
change the names of the
Cost Management
session.
CGI-Files.
functionality in a pure,
easy to use and cost
efficient Intranet
Application.
Free full
featured 28-day trial.
Date: Feb, 02 2004 Date: Sep, 02 2003 Date: Dec, 01 2003 Date: May, 19 2001 |
{ Copyright } ©2006 NuclearScripts.com