/**

popular collection of scripts for all

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FAQ and Knowledgebase

 }

KnowledgeShare

Hits: 22
*****
5.0

Absolute FAQ Manager XE

Hits: 18
*****
0.0

FAQ Generator

Hits: 18
*****
0.0

IISWorks: ASP Knowledge Base

Hits: 15
*****
0.0
KnowledgeShare is a flexible
Deliver world class customer
This application helps you to
100% ASP based Knowledge base
FAQ or knowledgebase system
support with this feature
quickly develop a long or
application that uses a
for your web site. It can
packed self help FAQ
short list of FAQs. It
simple MS Access or robust
display articles in a
administration system.
features a very easy, yet
MS SQL database to store
Question/Answer,
Absolute FAQ Manager
powerful online
articles, FAQ's, etc. in an
Problem/Solution or any
provides it's the perfect
administration, with no
organized way. Features:
other content format.
solution for integrating a
limitations. It also
Powerful search engine,
KnowledgeShare also enables
questions and answers
includes dynamic navigation
Clean and intuitive
link and download (file)
administration system on
for the public (next, top,
interface, Highly
management so that you can
your website. There are No
previous frequently asked
configurable display, Web
offer resources and
DLL's to install, works with
question). Now includes
admin to add, edit and
downloadable files in your
Access & SQL
categories. And the best of
archive articles and
knowledge base / support
Server,supports natural
all ? It's free !
categories, Add related
system.
language queries, automatic
 
downloads to articles, Refer
 
knowledgebase generation,
 
to related articles, User
 
FAQ Ranking and reporting,
 
poll, Email feedback, and
 
submission of new questions
 
Article hit counter.
 
by users and much more!
 
Language module support,
 
 
 
Logging, NT Authentication.
 
 
 
New: Improved HTML editor
 
 
 
(for solutions)


Date: Oct, 30 2006


Date: May, 27 2006


Date: May, 02 2005


Date: Dec, 12 2005
* Not just a knowledgebase
JiRos FAQ Management System
Polar Knowledge Base is a
eFAQ is an ASP/Access/SQL db
but a full customer support
is an essential element for
software solution for online
24/7 instant service tool
and ticket tracking system!
any webmaster, providing
support. It is utmost
which automatically compiles
Inexpensive, but never
your customers with answers
solution to create, maintain
a list of the FAQs from your
cheap. * For
to specific questions
and share accumulated
customers and allows your
visitors/clients there's an
on-line 24 hours a day, 7
knowledge with all the
customers to rate your
organized knowledgebase
days a week. Build a
parties involved in your
answers thus creating a
(unlimited categories, 3
complete knowledge base,
enterprise. Polar Knowledge
dynamic and valuable
levels), optional side
adding articles and creating
Base will cater the
knowledge base for you and
panel, glossary word
your own topic based FAQ
information accessibility in
your customers! It is
definitions, searching &
system using our feature
such a cost-effective and
integrated with many helpful
sorting capabilities and the
packed administration
timely way that, both, you
features such as a mini
ability to ask questions
facility. Jiros FAQ
and all stakeholders would
companion browser with a
(with suggested solutions
Management System offers
benefit from.
place for auto refresh
shown). * For the
following advantages: *Save
 
advertisement...easy
customer service
time and effort answering
 
integration and
professional – customizable
your users questions*
 
customization... web
HTML email notifications,
*Provide a platform to
 
administration, permission
WYSIWYG editor, customizable
share information with your
 
driven for multi user
fields/field types,
users* *Provide quality
 
environment and much more...
automatic issue history
experience to your users*
 
 
tracking, management
*Make your website more
 
 
reporting (by specified
FRIENDLY*
 
 
dates), custom security
 
 
 
levels, an unlimited number
 
 
 
of agents, & more. *
 
 
 
Some of the bonus features
 
 
 
that help support personnel
 
 
 
and their managers to share
 
 
 
info online - anytime are:
 
 
 
'To Do' Lists, Contacts
 
 
 
Book, Agent to Agent
 
 
 
emailing, Upload manager
 
 
 
(admin and user if desired),
 
 
 
Agent Logs, statistics
 
 
 
reporting per
 
 
 
agent/category/user. *
 
 
 
1000s of clients in over 140
 
 
 
countries. Only $145,
 
 
 
includes support, install
 
 
 
and upgrade.
 
 
 


Date: Feb, 01 2006


Date: Apr, 18 2005


Date: Mar, 25 2005


Date: Nov, 01 2004
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